Open To Work
Stebenson Brun
952 Jupiter Beach Rd, Groveland FL
Summary
Dynamic professional with extensive experience as a Probation and Parole Senior Officer at the Florida Department of Corrections. Proven ability in critical thinking and problem-solving, successfully connecting offenders with social services. Strong communication skills and leadership capabilities foster effective teamwork and enhance community supervision outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Probation and Parole Senior Officer
Florida Department Of Corrections
Tavares
09.2022 - Current
- Oversee community- based supervision of offenders
- Monitored probationary offenders following special conditions
- Assessed offender compliance through scheduled and unscheduled visits
- Conduct investigations investigations of offender actions and Behavior
- Recommended appropriate sentences based on evaluations of offender behavior
- Facilitated connections for offenders with social services and job opportunities
- Complete and file required reports and paperwork
Customer Service Rep (Internet/voice)
Charter Communications Inc.
Maitland
06.2019 - 09.2022
- Guided customers in applying self-fixes to resolve issues efficiently.
- Troubleshooting and resolving equipment issues.
- Initiated support teams and coordinated technician schedules for timely resolutions.
- Mentored and trained new hires to enhance onboarding experience.
Lead Dispatcher
Kablelink Communications
Orlando
09.2013 - 05.2019
- Scheduled and dispatched workers, work crews, equipment, or service vehicles to locations based on customer requests and specifications, optimizing operational efficiency.
- Ensured accurate dispatching, tracking, and escalation of all service requests to enhance response times and customer satisfaction.
- Recorded and maintained files and records of customer requests, work performed, charges, expenses, inventory, and dispatch information to support streamlined operations.
Education
Bachelors - Arts Criminal Justice
Columbia College
Orlando, FL, US06-2019
Associates - Criminal Justice
Columbia College
Orlando, FL, US04-2018
Skills
- Leadership & Teamwork
- Critical Thinking & Problem-Solving
- Communication & Interpersonal Skills
- Emotional Intelligence & Resilience
- Writing proficiency
- Community Engagement
Certification
- Driver's License
- Armed Security License
- Certified Protection Officer (CPO)
- Certified Security Officer (CSO)
- Guard Card
- OC Certification
- AED Certification
- First Aid Certification
- Teaching Certification
- Class D Security
- CISSP
- Class G Security
- CPR Certification
- Enrolled Agent
- CPA
- OSHA 10
- Property & Casualty License
- Class E
- FCIC & NCIC certified
Languages
- Haitian Creole
- French, Native
- Haitian Creole, Native
Authorized To Work
US for any employer
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Probation and Parole Senior Officer
Florida Department Of Corrections
09.2022 - Current
Customer Service Rep (Internet/voice)
Charter Communications Inc.
06.2019 - 09.2022
Lead Dispatcher
Kablelink Communications
09.2013 - 05.2019
Bachelors - Arts Criminal Justice
Columbia College
Associates - Criminal Justice
Columbia College