Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Sherry Techau

Brookfield,MO

Summary

Astute Applications Supervisor with over 30 years of IT leadership experience including oversight of Manufacturing, Financial, HR and Payroll application software. Proven leader in directing operations, maintenance and support of complex systems. Proficient in request for proposal development, requirements gathering and staff training. Dedicated to customer satisfaction with focused delivery of technical solutions. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 30 plus year record of building positive relationships with internal and external stakeholders. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

40
40
years of professional experience

Work History

Applications Manager/Supervisor

Walsworth
04.2007 - Current
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Oversaw development and implementation of improvements to support and network operations.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Information Systems Development Manager

Walsworth
03.2003 - 04.2007
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Project Manager

Walsworth
01.1994 - 03.2003
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.

Programmer/Analyst

Walsworth
05.1984 - 01.1994
  • Worked closely with users to establish specifications and system designs
  • Maintained existing applications and designed and delivered new applications
  • Improved systems with addition of new features and infrastructure
  • Integrated new software with existing systems and third-party APIs.

Education

Associate of Applied Science - Computer Science

Indian Hills Community College
Ottumwa, IA
05.1984

Skills

  • Project Planning and Scheduling
  • Project Management
  • Requirements Gathering
  • Leadership
  • User Support Knowledge

Accomplishments

    Perkin-Elmer - 1984 - 1986

  • Ground-up development of job spec and sales information
  • System 38 - 1986 - 1989

  • Packaged software installed and modifications made to accommodate Walsworth's workflow
  • i5(AS/400) - iSeries 1989 -

  • Developed home-grown applications to support Walsworth internal workflow for Manufacturing
  • Packaged software installed for Financials and HR/Payroll with modifications made to accommodate Walsworth's needs
  • Implemented Integrate Data Base (IDB) 1995
  • Y2K project
  • Oracle eBiz - 2007 -

  • Implementation Project Manager
  • Managed functional and technical support
  • Kronos - 1996 - 2021

  • Implementation Project Manager
  • Managed support team
  • Paycom - 2021 -

  • Implementation Project Manager
  • Managed functional and technical support
  • Salesforce - 2018 - 2019

  • Implementation Project Manager

Additional Information

Throughout the five-plus system implementations:

  • Coordinated with cross-functional teams to determine timely delivery and compliance of project requirements along with resolving project issues and mitigating risks
  • Developed and maintained relationships with key stakeholders to meet objectives and boost rapport
  • Maintained open communication by presenting regular updates on project status to customers
  • Generated written documentation for training on best practices of the software being implemented
  • Informed Executive Management of project timelines, roadblocks, and budgets.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track



Timeline

Applications Manager/Supervisor

Walsworth
04.2007 - Current

Information Systems Development Manager

Walsworth
03.2003 - 04.2007

Project Manager

Walsworth
01.1994 - 03.2003

Programmer/Analyst

Walsworth
05.1984 - 01.1994

Associate of Applied Science - Computer Science

Indian Hills Community College
Sherry Techau