Stefan Diekel
Lomita,CA
Summary
- Experience: 10+ years total experience as SAP Business Consultant. 8 years in SAP SCM applications. Certified in MM. Working in MM, PP, WM, QM, SD, DMS, APO, FI, VMI, SMI. Integration
- Skills: Strong problem-solving skills. Quick learner. Flexible in fast changing business environment. Reliable results with little supervision
- Career highlights: Project engagement in several SAP implementations worldwide from Germany, to UK, Belgium, France and USA.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SAP SCM Specialist
Nobel Biocare
02.2014 - Current
- Manage and support SAP-SCM functionality worldwide
- Handling of SAP support tickets
- Handle day to day production issues related to SAP MM, WM, QM, LO-BM, PP-MRP,
- Advises and trains end users of best processes and applications on a daily basis.
- Manage, configures, document new projects for constant improvements
- Application support for infrastructure changes and application upgrades
- Proactively drive process standardization and reduction of complexity within the application landscape and business processes
- Manage full lifecycle implementation projects or subprojects' within budget, timeline, scope and quality
Business Analyst PP - Sales Forecasting
STIHL USA
05.2012 - 02.2014
- Extended and enhanced SAP Supply Chain Management Process within the STIHL distribution network
- Evaluated business requirements and recommend IT solutions consistent with short and long term strategies, changing business processes, and to improve quality, effectiveness, and efficiency
- Developed business systems and application requirements and specifications according to business requirements
- Lead documentation efforts, training and testing of business systems and applications
- Mentored IS analysts and provide guidance where required
- Implemented major sales forecasting project to align STIHL Inc forecasting with worldwide STIHL BW system
- Supported users in PP, SD, MM, FICO and WM
- Liaised between German IT headquarter and US IT
- Monitor transports between German SAP System and US System and process failed IDOCS
Business Analyst MM/SD/SRM
Umicore
12.2005 - 05.2012
- Analyzed and improved business processes for 4 full SAP implementations
- Participate in project realization tasks: development, customizing, testing, training, documentation
- Responsible for second and third level user support for MM and SD related issues
- Accountable for complete training of 600 users for the successful SRM 7.0 implementation
- Effectively communicate as Liaison between global business teams and support team
- Organize and conduct Business Integration - and Business Acceptance Tests
- Evaluate new functionalities of other regions before assimilation to template
- Ensure application support services are delivered in line with Service Level Agreements
Customer Service Representative & SAP Super-User
CROMPTON SPECIALTIES GMBH
07.1999 - 02.2003
- Assured 100% material availability for customers by inventing and implementing new forecast procedures
- Created abnormal demand management procedures with and for customers
- Identified customer requirements independently & pro-actively
- Expanded and strengthened customer relationships to insure continuous growth
- Developed SAP sales statistics for all business units
- Conducted user trainings
Education
Certified SAP Supply Chain Management Consultant - SAP Logistics
Siemens Business Services
Frankfurt, GermanyBA - International Trade & Foreign Languages
Berufsbildenden Schulen der Grafschaft Bentheim
12.1990
Skills
- Proficient in Multiple SAP Modules
- Analytical Problem Solving
- Customer-Focused
- Strong Detail Orientation
- Effective Training Delivery
- Friendly Interaction Skills
- Customer Support Coordination
Personal Information
Total Experience: 10 years total experience as SAP Business Consultant, 8 years in SAP SCM applications, Certified in MM. Working in MM, PP, WM, QM, SD, DMS, APO, FI, VMI, SMI. Integration
Certification
- Certified Supply Chain Professional SAP MM
- ITIL V3 Foundation
Languages
German
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
SAP SCM Specialist
Nobel Biocare
02.2014 - Current
Business Analyst PP - Sales Forecasting
STIHL USA
05.2012 - 02.2014
Business Analyst MM/SD/SRM
Umicore
12.2005 - 05.2012
Customer Service Representative & SAP Super-User
CROMPTON SPECIALTIES GMBH
07.1999 - 02.2003
BA - International Trade & Foreign Languages
Berufsbildenden Schulen der Grafschaft Bentheim
Certified SAP Supply Chain Management Consultant - SAP Logistics
Siemens Business Services
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