Angelina Pajevic
Belgrade,Serbia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Law Office Assistant
JI Jovan Pješčić
Belgrade, Srb
05.2024 - Current
- Managed case files and ensured accurate documentation for legal proceedings.
- Assisted in research for case preparation and provided necessary materials to attorneys.
- Processed incoming mail, faxes, and communications to support office workflow.
- Answered and screened telephone calls, took messages, and provided information to clients.
- Opened new client matters in the firm's database system by entering data accurately and completely.
- Handled telephone calls, meeting plans and conference organization requirements.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Back Office Assistant
Telekom Srbija a.d.
Belgrade, Srb
02.2020 - 03.2024
- Managed daily administrative tasks to support operational efficiency.
- Coordinated communication between departments to streamline workflow processes.
- Processed customer requests and inquiries using company CRM systems.
- Organized and maintained digital files for easy access by team members.
- Assisted in scheduling meetings and preparing necessary documentation.
- Provided training and onboarding support for new administrative staff members.
Direct Retail Ambassador
Telekom Srbija a.d.
Belgrade, Srb
06.2018 - 02.2020
- Engaged customers through product demonstrations and promotional events.
- Assisted in developing marketing materials for new telecommunications services.
- Collaborated with teams to enhance brand awareness within local communities.
Education
EUŠ ,,Slobodan Minić’’
Arandjelovac, SrbSkills
- Case management
- Legal research
- Document preparation
- Records management
- Office administration
- Client communication
- Problem solving
- File organization
- Microsoft office
- Administrative assistance
Languages
Serbian
First Language
English
Intermediate (B1)
B1
Timeline
Law Office Assistant
JI Jovan Pješčić
05.2024 - Current
Back Office Assistant
Telekom Srbija a.d.
02.2020 - 03.2024
Direct Retail Ambassador
Telekom Srbija a.d.
06.2018 - 02.2020
EUŠ ,,Slobodan Minić’’