Stefan Koeckeritz
Hendersonville,NC
Summary
Dynamic Senior Sales Consultant with a proven track record at Hunter Automotive Group, excelling in sales consultation and relationship building. Leveraged negotiation expertise to cultivate a loyal client base, achieving top 100 sales rep status nationally. Skilled in utilizing CRM software to enhance efficiency and drive customer satisfaction through tailored solutions.
Overview
10
10
years of professional experience
Work History
Senior Sales Consultant
Hunter Automotive Group
Fletcher, NC
11.2018 - Current
- Fostered strong client relationships through personalized service and consistent follow-ups.
- Developed personalized luxury sales strategies to enhance customer engagement and satisfaction.
- Executed strategic sales initiatives that enhanced customer engagement and retention.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
- Led training sessions for junior sales consultants, improving team performance and product knowledge.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Streamlined sales processes, resulting in improved efficiency and reduced turnaround times for client requests.
- Cultivated a loyal client base that has all
- Cultivated relationships with high-net-worth clients, ensuring exceptional service and tailored experiences which has propelled me to be a top 100 sales rep in the United States.
- Collaborated with cross-functional teams to develop tailored solutions for clients' needs.
- Established strong client relationships for increased customer loyalty and repeat business.
- Exceeded customer requirements with accurate and deliverable solutions.
Sales Consultant
Fred Anderson Toyota of Asheville
Asheville, NC
06.2018 - 11.2018
- Achieved sales goals through effective customer engagement and relationship building.
- Provided product knowledge and insights to guide customer purchasing decisions.
- Collaborated with team members to enhance customer service strategies and execution.
- Sold 20 vehicles per month.
VIP Casino Host
Harrah's Cherokee Casino Resort
Cherokee, NC
04.2016 - 06.2018
- Cultivated relationships with high-value players to enhance loyalty and increase repeat visits.
- Coordinated special events and promotions to drive guest engagement and satisfaction.
- Provided personalized service, addressing guest inquiries and resolving issues promptly.
- Developed tailored gaming experiences for VIP guests, ensuring memorable visits.
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
- Met with 20 players a day to help increase player spend.
Education
Bachelor of Science - European Studies
Western Carolina University
Cullowhee, NC12.2016
Bachelor of Arts - German Language And Literature
Western Carolina University
Cullowhee, NC12.2016
Skills
- Sales consultation
- Outbound sales calling
- Interpersonal and written communication
- Product management
- High level product knowledge
- Sales process management
- Customer retention
- Key account management
- Contract negotiation and closing strategies
- Relationship selling
- Revenue generation
- Sales pipeline development
Accomplishments
Achieved top new volvo sales every year 2021, 2023, 2024, 2025. Top 100 Volvo Sales consultants in the country for 2023 and 2025.
Languages
English
German
Spanish
Timeline
Senior Sales Consultant
Hunter Automotive Group
11.2018 - Current
Sales Consultant
Fred Anderson Toyota of Asheville
06.2018 - 11.2018
VIP Casino Host
Harrah's Cherokee Casino Resort
04.2016 - 06.2018
Bachelor of Science - European Studies
Western Carolina University
Bachelor of Arts - German Language And Literature
Western Carolina University