Stefan Mocevic
Marketing Operations Manager
Aurora,CO
Summary
Goal-oriented Marketing Operations professional with a proven track record of leveraging enterprise marketing technologies to drive efficient and profitable operations. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Stefan possesses the technical and business background to drive growth and results in companies. Motivated to learn, grow and excel as a business professional.
Overview
4
4
years of post-secondary education
3
3
Languages
Work History
Marketing Operations Manager
Unity Technologies
Denver, Colorado
5 2022 - 05.2024
- Managed daily operations of AI sales assistant, producing over $10 million in ACV.
- Developed data pipelines in LeanData to drive efficiency and revenue for the business and created streamlined buying experience for customers.
- Tracked performance of marketing automation processes by building dashboards and reports in Salesforce.
- Managed lead routing, sales representative onboarding and off boarding for AMER, EMEA and SAPAC.
- Supervised lead data integrity and lead activity to ensure accurate flow and connection with Salesforce. Provided recommendations on improvements for lead, contact, and campaign objects in salesforce.
- Developed internal documentation for stakeholders to learn more about lead operation processes, JIRA ticket SLAs, AI Assistant processes and expectations.
- Wrote engaging email copywriting for AI responses and collaborated with team members to refine email content .
Sales Development Representative
Thryv
Baltimore, Maryland
10.2021 - 03.2022
- Qualified over 60 high quality leads for a software demonstration.
- Managed inbound sales pipeline to maintain high volume of activity, averaging 80 calls a day.
- Contacted and qualified high quality leads to increase sales pipeline and convert leads into new customers.
- Demonstrated a high level of customer service and curiosity in the discovery process.
- Coordinated sales effort with team members and other departments.
- Created and delivered presentations tailored to audience needs.
Education
Master of Science - Business Analytics-Emphasis in Marketing Analytics
University of Colorado Leeds School of Business
Boulder, CO 07.2020 - 05.2021
Bachelor of Arts - Economics
University of Colorado
Boulder, CO 01.2017 - 05.2020
Skills
Salesforce
LeanData
Oracle Eloqua
Marketing Operations
Project Management
Marketing Analytics
Email Marketing
Demand Generation
Python
SQL
R
Microsoft Excel
Machine Learning
Big Data Analytics
Conversica AI
HTML & CSS
Timeline
Sales Development Representative
Thryv
10.2021 - 03.2022
Master of Science - Business Analytics-Emphasis in Marketing Analytics
University of Colorado Leeds School of Business
07.2020 - 05.2021
Bachelor of Arts - Economics
University of Colorado
01.2017 - 05.2020
Marketing Operations Manager
Unity Technologies
5 2022 - 05.2024
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