Stefani Bernal Lopez
Woodburn,OR
Summary
Hardworking individual with seven years of professional experience interacting with costumers and patients. Always conducting high quality experiences while following protocol. Knowledgeable in the office with familiarity in computer programs such as Word, Powerpoint, and Excel. Raised in the Woodburn community with a strong sense of the culture with mastery in the spanish and english language.
Overview
8
8
years of professional experience
Work History
Chiropractic Assistant
Centro Chiropractic Clinic
10.2021 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Pharmacy Technician
Safeway
07.2018 - 05.2019
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
After School Assistant
Woodburn School District
09.2016 - 06.2017
- Collaborated with teachers to identify struggling students in need of additional support outside of school hours.
- Assisted in the supervision of outdoor playtime activities while ensuring safety protocols were followed at all times by both staff members and participants alike.
- Developed trusting relationships with both students and parents, fostering a supportive and welcoming environment for all participants.
Education
Associate of Science - Pharmacy Technician
Chemeketa Community College
Salem, OR07.2018
High School Diploma -
Academy Of International Studies High School
Woodburn, OR06.2017
Skills
- Appointment Scheduling
- Data Entry Efficiency
- Professionalism and Ethics
- Effective written and verbal communication
- Microsoft Office Suite Familiarity
- Relationship Building
- Flexibility and Adaptability
- Clear Communication
Timeline
Chiropractic Assistant
Centro Chiropractic Clinic
10.2021 - Current
Pharmacy Technician
Safeway
07.2018 - 05.2019
After School Assistant
Woodburn School District
09.2016 - 06.2017
Associate of Science - Pharmacy Technician
Chemeketa Community College
High School Diploma -
Academy Of International Studies High School
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