Summary
Overview
Work History
Education
Skills
Languages
Timeline
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STEFANI DUARTE

Ocala,FL

Summary

A dedicated professional with a Bachelor of Science in Environmental Science from Queens College, my journey has been shaped by a diverse range of experiences. Balancing academic pursuits with part-time roles as a bridal attendant and bartender in the vibrant New York wedding industry, I honed essential skills in customer service, attention to detail, and multitasking. The transition from New York to Ocala presented an exciting opportunity to contribute to the Marion Soil and Water Conservation District. In this role, I am actively immersed in learning about Florida's unique environment, its political landscape, and the intricacies of the agricultural sector. Eager to embark on a new chapter, I am poised to apply my educational background, coupled with the practical skills acquired, to make meaningful contributions in environmental science and beyond.

Overview

11
11
years of professional experience

Work History

Program Assistant

Marion County / MSWCD
08.2023 - Current
  • Assists in the coordination of the training portion of the District.
  • Assists with monitoring the work of the volunteers for accuracy, efficient customer service, and attitude, recognizing accomplishments of volunteers.
  • Assists with the coordination of educational outreach activities of the Marion Soil and Water Conservation District
  • Maintains system of bookkeeping for individual District bank accounts using appropriate computerized system (i.e., QuickBooks or similar program).
  • Maintains the Marion Soil and Water Conservation District's website regularly.
  • Coordinates efforts with local partners and stakeholders (NRCS, UF/IFAS, FDACS) to best meet the needs of the Marion Soil and Water Conservation District.
  • Coordinates efforts in chartering partnerships and associate memberships, preparation of reporting, Volunteer Background Screening, volunteer onboarding, and other activities assigned in order to operate the district's programs.
  • Communicates with school students, teachers and staff, community groups, interested citizens, clubs, civic organizations, and related groups interested in education and development relevant to the mission of the Marion Soil and Water Conservation District.

Bartender/Event Staff Member

Cape Leisure/ Silver Springs State Park
06.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Conference Center Guest Service Agent

Goldman Sachs
02.2022 - 12.2022
  • Greeting and directing visitors.
  • Creating and managing access cards.
  • Sending and receiving emails and other correspondence.
  • Scheduling appointments and meetings.
  • Organizing and maintaining files and records.
  • Preparing daily agendas and printing daily packets for meetings.
  • Booking meetings and events in EMS, following protocol for email confirmation, no-show management, and internal correspondence.
  • Registering visitors for meetings/events taking place in the conference centers.
  • Following protocol for personalized email confirmations and internal correspondence.
  • Answering a multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.

Bartender

North Ritz Club
03.2021 - 12.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bridal Attendant

North Ritz Club
06.2013 - 03.2020
  • Orchestrated the wedding day timeline with meticulous attention to detail.
  • Coordinated the seamless setup of ceremony and reception items as requested by the bride.
  • Managed the arrangement of wedding photographs, distribution of favors, preparation of courtesy baskets, and placement of place cards.
  • Curated the overall decor of the event space to create a visually stunning and cohesive atmosphere.
  • Provided continuous support to the bride by being with her throughout the event.
  • Catered to the specific needs and requests of the bride to ensure her comfort and satisfaction.
  • Proactively addressed and resolved issues to ensure a smooth flow of the event.
  • Implemented effective operational improvements for streamlined processes.
  • Consistently delivered exceptional customer service to meet or exceed the expectations of the bride and all involved parties.

Education

Associate of Arts - Liberal Arts And General Studies

Queensborough Community College
Bayside, NY

Bachelor of Science - Environmental Science

Queens College of The City University of New York
Flushing, NY
12.2021

Skills

  • Report Writing
  • Vendor Relationship Management
  • Roadmap Planning
  • Research
  • Creative Problem-Solving
  • Teamwork and Collaboration
  • Event Planning
  • Event Coordination

Languages

Spanish
Native or Bilingual

Timeline

Program Assistant

Marion County / MSWCD
08.2023 - Current

Bartender/Event Staff Member

Cape Leisure/ Silver Springs State Park
06.2023 - Current

Conference Center Guest Service Agent

Goldman Sachs
02.2022 - 12.2022

Bartender

North Ritz Club
03.2021 - 12.2022

Bridal Attendant

North Ritz Club
06.2013 - 03.2020

Associate of Arts - Liberal Arts And General Studies

Queensborough Community College

Bachelor of Science - Environmental Science

Queens College of The City University of New York

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STEFANI DUARTE