Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Ames

Norfolk,VA

Summary

I am looking for a position that will allow me to utilize my background and experience.

Overview

30
30
years of professional experience

Work History

Vault Teller/Universal Banker

Truist Bank
03.2021 - 09.2025
  • Answered customer inquiries regarding account balances, transaction history, and service charges.
  • Identified customer needs for potential cross sell opportunities
  • Processed various teller transactions ie cashed checks, made deposits and withdrawals, processed loan payments, processed purchases of cashiers checks and/or money orders, processed credit card advances.
  • Assisted with branch opening and closing procedures as well as balanced a cash drawer daily.
  • Opened and closed accounts as well as performed routine maintenance

Cash Logistics Processor

Brinks Inc.
04.2015 - 03.2021
  • Processed cash and check deposits for commercial customer accounts.
  • Packed currency and coin orders for commercial customers, ATMs, and bank branches.
  • Data entry 10 key keyboard and/or calculator.
  • Keyed in account numbers, types of deposits, and amounts of deposits.
  • Counted, verified, and processed incoming branch money for multiple branches daily.
  • Counted, verified, and balanced all cash vaults daily.

Cashier/ Customer Service Rep

Walmart
02.2012 - 04.2015
  • Received payment by cash, check, and debt or credit cards.
  • Customer Service Desk Associate.
  • Processed credit card payments for customers.
  • Replenished pre paid cards for customers and employees.

Cashier

Miller Mart
05.2009 - 02.2012
  • Received payment by cash, debt and credit cards.
  • Counted money in cash drawer at the beginning of the shift as well as balanced my cash drawer daily.
  • Answered phones, stocked shelves, stocked cooler, and performed various assigned cleaning duties.

Dietary Aide

Sodexo
01.2007 - 02.2011
  • Delivered and collected menus and meal trays to and from all patient rooms.
  • Light food preparation and tray set up for the following meal.
  • Performed various clerical duties in the dietary office.

Sales Associate

Stein Mart
11.2006 - 01.2007
  • Assisted customers with purchases in the mens department.
  • Answered phones and did stock checks on various items.
  • Replenished sales floor with merchandise on a daily basis.
  • Kept all inventory on sales floor neat and organized.

Cashier

Northern Tool
05.2004 - 10.2006
  • Assisted customers with purchases of tool and other misc. items.
  • Counted money in cash drawer at beginning of shift as well as balanced cash drawer daily.
  • Answered phones, stocked shelves, and assisted management with certain projects.

Cashier

Exxon Mobil
11.2003 - 03.2004
  • Assisted customers with fuel and other misc. purchases.
  • Answered phones, stocked shelves, and performed various cleaning duties as assigned.
  • Counted cash drawer at the beginning of my shift as well as balanced it at the end of my shift.

Telephone Operator

GC Services
03.2003 - 11.2003
  • Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
  • Connected callers with appropriate professional, department or business.
  • Performed reverse searches on a specific number provided by customers.

Bank Teller/ATM Custodian

Fleet Bank
11.2001 - 12.2002
  • Cashed checks, made deposits, made withdrawals, performed credit card advances, and sold cashiers checks and money orders.
  • Replenished ATM with cash as well as processed ATM deposits.
  • Balanced a cash drawer daily.

Cashier

Pathmark
09.1995 - 12.2002
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases and locate items.
  • Balanced a cash drawer daily.

Education

High School Diploma -

Clifford Scott
East Orange, NJ

Skills

  • Bank Deposits
  • Data Entry
  • Currency Counting Machines
  • Attention to Detail
  • Relationship Building
  • Bill Payment Receipt
  • Cashier's Checks
  • Cash Drawer Reconciliation
  • Payment Processing
  • Check Cashing
  • Signature Verification
  • Customer Service

Timeline

Vault Teller/Universal Banker

Truist Bank
03.2021 - 09.2025

Cash Logistics Processor

Brinks Inc.
04.2015 - 03.2021

Cashier/ Customer Service Rep

Walmart
02.2012 - 04.2015

Cashier

Miller Mart
05.2009 - 02.2012

Dietary Aide

Sodexo
01.2007 - 02.2011

Sales Associate

Stein Mart
11.2006 - 01.2007

Cashier

Northern Tool
05.2004 - 10.2006

Cashier

Exxon Mobil
11.2003 - 03.2004

Telephone Operator

GC Services
03.2003 - 11.2003

Bank Teller/ATM Custodian

Fleet Bank
11.2001 - 12.2002

Cashier

Pathmark
09.1995 - 12.2002

High School Diploma -

Clifford Scott