Stefanie Ames
Norfolk,VA
Summary
I am looking for a position that will allow me to utilize my background and experience.
Overview
30
30
years of professional experience
Work History
Vault Teller/Universal Banker
Truist Bank
03.2021 - 09.2025
- Answered customer inquiries regarding account balances, transaction history, and service charges.
- Identified customer needs for potential cross sell opportunities
- Processed various teller transactions ie cashed checks, made deposits and withdrawals, processed loan payments, processed purchases of cashiers checks and/or money orders, processed credit card advances.
- Assisted with branch opening and closing procedures as well as balanced a cash drawer daily.
- Opened and closed accounts as well as performed routine maintenance
Cash Logistics Processor
Brinks Inc.
04.2015 - 03.2021
- Processed cash and check deposits for commercial customer accounts.
- Packed currency and coin orders for commercial customers, ATMs, and bank branches.
- Data entry 10 key keyboard and/or calculator.
- Keyed in account numbers, types of deposits, and amounts of deposits.
- Counted, verified, and processed incoming branch money for multiple branches daily.
- Counted, verified, and balanced all cash vaults daily.
Cashier/ Customer Service Rep
Walmart
02.2012 - 04.2015
- Received payment by cash, check, and debt or credit cards.
- Customer Service Desk Associate.
- Processed credit card payments for customers.
- Replenished pre paid cards for customers and employees.
Cashier
Miller Mart
05.2009 - 02.2012
- Received payment by cash, debt and credit cards.
- Counted money in cash drawer at the beginning of the shift as well as balanced my cash drawer daily.
- Answered phones, stocked shelves, stocked cooler, and performed various assigned cleaning duties.
Dietary Aide
Sodexo
01.2007 - 02.2011
- Delivered and collected menus and meal trays to and from all patient rooms.
- Light food preparation and tray set up for the following meal.
- Performed various clerical duties in the dietary office.
Sales Associate
Stein Mart
11.2006 - 01.2007
- Assisted customers with purchases in the mens department.
- Answered phones and did stock checks on various items.
- Replenished sales floor with merchandise on a daily basis.
- Kept all inventory on sales floor neat and organized.
Cashier
Northern Tool
05.2004 - 10.2006
- Assisted customers with purchases of tool and other misc. items.
- Counted money in cash drawer at beginning of shift as well as balanced cash drawer daily.
- Answered phones, stocked shelves, and assisted management with certain projects.
Cashier
Exxon Mobil
11.2003 - 03.2004
- Assisted customers with fuel and other misc. purchases.
- Answered phones, stocked shelves, and performed various cleaning duties as assigned.
- Counted cash drawer at the beginning of my shift as well as balanced it at the end of my shift.
Telephone Operator
GC Services
03.2003 - 11.2003
- Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
- Connected callers with appropriate professional, department or business.
- Performed reverse searches on a specific number provided by customers.
Bank Teller/ATM Custodian
Fleet Bank
11.2001 - 12.2002
- Cashed checks, made deposits, made withdrawals, performed credit card advances, and sold cashiers checks and money orders.
- Replenished ATM with cash as well as processed ATM deposits.
- Balanced a cash drawer daily.
Cashier
Pathmark
09.1995 - 12.2002
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases and locate items.
- Balanced a cash drawer daily.
Education
High School Diploma -
Clifford Scott
East Orange, NJSkills
- Bank Deposits
- Data Entry
- Currency Counting Machines
- Attention to Detail
- Relationship Building
- Bill Payment Receipt
- Cashier's Checks
- Cash Drawer Reconciliation
- Payment Processing
- Check Cashing
- Signature Verification
- Customer Service
Timeline
Vault Teller/Universal Banker
Truist Bank
03.2021 - 09.2025
Cash Logistics Processor
Brinks Inc.
04.2015 - 03.2021
Cashier/ Customer Service Rep
Walmart
02.2012 - 04.2015
Cashier
Miller Mart
05.2009 - 02.2012
Dietary Aide
Sodexo
01.2007 - 02.2011
Sales Associate
Stein Mart
11.2006 - 01.2007
Cashier
Northern Tool
05.2004 - 10.2006
Cashier
Exxon Mobil
11.2003 - 03.2004
Telephone Operator
GC Services
03.2003 - 11.2003
Bank Teller/ATM Custodian
Fleet Bank
11.2001 - 12.2002
Cashier
Pathmark
09.1995 - 12.2002
High School Diploma -
Clifford Scott