Stefanie Couch

Purchasing Department

• Analyzed purchase orders for accuracy and ensured timely communication with vendors.
• Created vendor accounts and assisted with updates of existing vendor information.
• Review CPRs.
• Oversaw all procard responsibilities, including report reconciliation and expense report review for each cardholder.

Permit Department

• Promoted from office assistant to Senior Office Assistant after demonstrating strong performance from 2013 to 2015.

• Managed high volume of phone calls and provided direct assistance to customers at the counter to ensure efficient service.

• Taking in multiple transactions for permits and licenses and balancing out my cash drawer every day.

• Issuing certificate of occupancy permits for businesses in Pasadena.

• Issuing annual operating licenses.

• Scheduling inspections throughout the day.

Compiled the Mayor's report and maintained open records.

• Worked as a sales associate while attending Austin Community College

• Worked cash register

• Helped customers locate products and checked store system for merchandise at other sites.

• Prepared merchandise for sales floor by pricing or tagging.

• Organized stockroom and store shelves to maintain store visual appeal, engage with customers and promote specific merchandise.

• Worked as a sales associate while attending Austin Community College

• Provided positive first impressions to welcome existing, new and potential customers.

• Increased sales by offering advice on purchases and promoting additional products.

• Worked cash registers in a fast-paced environment.