Stefanie Flores
Dallas,TX
Summary
Results-driven sports events professional with over 8 years in athlete relations, event execution, and corporate partnerships. As Event/PR Specialist, managed athlete signings and game-day operations while ensuring seamless sponsor activations and asset fulfillment. Coordinated stakeholder engagement and resolved issues efficiently to enhance event success.
Overview
9
9
years of professional experience
Work History
Event/PR Specialist
Dallas Mavericks
Dallas, TX
09.2024 - 04.2026
- Oversaw Media Day operations that included players, coaches, photography, interviews, team personnel, and event logistics.
- Coordinated with ticket sales, basketball operations, corporate partnerships, media & broadcast, community relations, and other departments to enable seamless cross-functional event execution and support organizational initiatives.
- Coordinated event logistics, asset movement, transportation, setup, live execution, and breakdown with internal teams, sponsors, corporate partners, vendors, and external stakeholders.
- Supported the planning and execution of annual athlete autograph/signing events, including player participation and signing of basketballs, photographs, jerseys, promotional items, and other memorabilia for game-day giveaways, corporate sponsors, partners, and team initiatives.
- Provided direct athlete and coach support during games, autograph events, Media Day, player appearances, interviews, conferences, and other team activities.
- Traveled frequently to support events, deliveries, activations, and other business operations, including work in high-profile and fast-paced environments.
- Prepared and coordinated athletes, sponsor, partner, and VIP gifting, ensuring materials were accurate, organized, complete, and professionally presented.
- Served as an on-site liaison and professional brand representative for athletes, coaches, partners, sponsors, vendors, clients, and fans, helping maintain a seamless experience throughout events.
- Resolved last-minute logistical and operational issues in high-pressure, time-sensitive event environments, coordinating with internal and external stakeholders to maintain event schedules.
- Reviewed company card activity and monthly expenses, ensuring accurate matching of transactions and receipts to business activities for proper documentation.
- Supported the handling, organization, and coordination of game-used assets at American Airlines Center during game-day operations.
Operations Assistant
Fanatics
Waxahachie, Texas
05.2026 - Current
- Execute high-volume fulfillment operations including picking, packing, scanning, receiving, and shipping while maintaining accuracy, quality, productivity, and safety standards.
- Processed merchandise and assets throughout fulfillment while following established operating procedures to ensure product and inventory accuracy.
- Work in a fast-paced, time-sensitive operational environment where accurate execution directly impacts the customer and fan experience.
- Collaborated with team members to streamline workflows and resolve operational issues in real time.
- Exhibited adaptability, accountability, attention to detail, and execution excellence in a high-volume sports merchandise environment.
Communications and Events Specialist
IKEA
Grand Prairie, Texas
11.2017 - 01.2024
- Planned, coordinated, and executed local and national events focused on customer engagement, community relations, brand experience, and stakeholder engagement.
- Coordinated event logistics and communications with cross-functional teams, external partners, vendors, and community organizations to ensure seamless event execution.
- Developed and executed internal and external communications, campaigns, and content across multiple channels while maintaining brand standards.
- Wrote professional communications including press releases, Q&As, stakeholder updates, corporate messaging, and event communications.
- Supported public relations and community relations initiatives, fostering relationships with external stakeholders to enhance brand visibility and engagement.
- Managed internal communication channels and web content, ensuring alignment with brand voice and communication standards to strengthen messaging consistency.
Education
Bachelor of Arts - Concentrations: Creative Writing & Marketing
University of North Texas
Denton, TX06-2023
Skills
- Event logistics
- Game-day operations
- Athlete engagement
- Fan engagement
- Sponsorship activations
- VIP relations
- Stakeholder relations
- Cross-functional teamwork
- Public relations
- Inventory management
- Asset coordination
- Sports & Entertainment
- Cross-functional teamwork
- Event coordination
Technical Skills
Microsoft Office Suite: Outlook, Word, Excel, PowerPoint
Event & Operations Coordination • Digital Communications • Web Content Management • Social Media & Marketing Communications
Timeline
Operations Assistant
Fanatics
05.2026 - Current
Event/PR Specialist
Dallas Mavericks
09.2024 - 04.2026
Communications and Events Specialist
IKEA
11.2017 - 01.2024
Bachelor of Arts - Concentrations: Creative Writing & Marketing
University of North Texas