Dedicated care coordinator with expertise in patient advocacy and case management. Proven ability to streamline workflows and enhance patient outcomes through effective communication and individualized care strategies.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Sunshine Health Plan
Tampa, FL
12.2020 - Current
Coordinated patient care plans to ensure comprehensive service delivery across multidisciplinary teams.
Facilitated communication between healthcare providers and patients to address concerns and improve outcomes.
Evaluated patient needs and developed individualized care strategies to enhance quality of life.
Implemented process improvements that streamlined care coordination workflows and reduced delays in service access.
Monitored patient progress and adjusted care plans as necessary, ensuring alignment with health goals.
Lead Manager
Value Pawn & Jewelry
Tampa, FL
10.2017 - 12.2020
Led team in daily operations, ensuring efficient workflow and adherence to company policies.
Developed training programs for new employees, enhancing onboarding experience and productivity.
Implemented inventory management systems, optimizing stock levels and reducing discrepancies.
Conducted performance reviews, providing constructive feedback to improve team effectiveness.
Certified Nursing Assistant
Woodbridge Health Care
Tampa, FL
11.2014 - 06.2017
Assisted patients with daily living activities to enhance comfort and quality of life.
Monitored vital signs and documented changes in patient conditions for medical review.
Collaborated with nursing staff to implement care plans tailored to individual patient needs.