STEFANIE LAMBERT
Bellefontaine,OH
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Certified Pharmacy Technician
Walgreens
01.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured and compounded medications following standard procedures.
- Coordinated verification and filling of more than 50 daily prescriptions in high-volume pharmacy environment
Certified Pharmacy Technician
CVS
01.2018 - 07.2019
- Stocked, labeled and inventoried medication to keep accurate records
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Maintained drug inventory levels by ordering necessary medications and supplies.
Certified Pharmacy Technician
Wal-Mart
08.2015 - 12.2017
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Set up and modified patient profiles in the computer to include current information such as medications and insurance details
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Nurse Aid
Green Hills Community
10.2015 - 01.2016
- Obtained client medical history, including medication information, symptoms and allergies
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Kept accurate records of patients' care, condition and progress.
Cashier/Customer Service
Wal-Mart
04.2012 - 08.2015
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Counted cash in register drawer at beginning and end of shift
- Assisted customers by answering questions and fulfilling requests
- Answered questions about store policies and concerns to support positive customer experiences.
Fast Food Worker
Wendy's
08.2009 - 04.2012
- Maintained clean, sanitized and well-organized food preparation zones
- Promoted customer loyalty by efficiently handling food and service complaints
- Greeted customers promptly and took orders to keep flow of traffic moving
- Performed shift change tasks each day to keep store efficient and neat
- Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Education
High School Diploma -
BELLEFONTAINE HIGH SCHOOL
Bellefontaine, OH06.2012
Skills
- Critical Thinking
- Efficient Communication
- Organization
- Team Work
- Attention to Detail
- Time Management
- Problem-Solving Skills
Certification
- ExCPT Pharmacy Technician 05/08/2016
References
References available upon request
Timeline
Licensed Certified Pharmacy Technician
Walgreens
01.2021 - Current
Certified Pharmacy Technician
CVS
01.2018 - 07.2019
Nurse Aid
Green Hills Community
10.2015 - 01.2016
Certified Pharmacy Technician
Wal-Mart
08.2015 - 12.2017
Cashier/Customer Service
Wal-Mart
04.2012 - 08.2015
Fast Food Worker
Wendy's
08.2009 - 04.2012
High School Diploma -
BELLEFONTAINE HIGH SCHOOL
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