Stefanie Mitchell

• Offer life coach services based upon biblical principles to individuals re-entering society from prison.
• Independently contract services to Indiana Chamber of Commerce Re-Entry Development Initiative Program(REDi).
• Wrote emotional intelligence curriculum for Indiana Chamber of Commerce.
• Taught cohorts totaling 40 individuals in REDi Business Ownership class to previously incarcerated individuals and helped them to launch their own businesses from start to finish.
• Partnered with churches and halfway houses to provide free services to individuals in need.

• Management of multiple projects and clients
• Interfaced directly with producers and accountants
• Provide concierge services to high-end clientele and talent
• Proposal writing for projects and partnerships
• Secured contracts for services ranging from $1,000-1M of profitability
• Coordinated outreach events for free testing (COV, Flu A and B, RSV)
• Interfaced with doctors, rehab facilities, prisons/work release centers to offer services
• Received, tracked and resolved incoming calls and queries to meet client expectations.
• Communicated with customers regarding account and payment status.
• Demonstrated leadership skills in managing projects from concept to completion

• Planned and oversaw 30 team members in operations in Boston, MA.
• Set and managed schedules to give proper coverage to required areas and meet customer service demands.
• Conducted scheduled and impromptu evaluations to assess work performance.
• Trained technicians on swabbing, testing set up concierge service techniques.
• Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
• Met with senior management to determine needs and develop roadmaps.
• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Conducted meetings with Netflix and Hulu and producers internationally.

• Stayed alert, active and ready to respond to any request at any time using variety of available resources.
• Maintained schedules, managed deadlines and interfaced with 8-12 teammates to support production activities.
• Assisted crews with set building and pointed out problems that could be potential safety issues.
• Operated control consoles.
• Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.

• Proactively prepared for parties of 10-500, anticipating planning and staffing needs
• Effectively listened to, understood and clarified guest concerns and issues
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs
• Consistently provided professional, friendly and engaging service
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
• Set dining tables according to type of event and service standards

• Supervised 10 volunteer student teachers throughout semester.
• Fostered reasoning and problem solving through active exploration games and activities.
• Taught on average of 25 children per school year.
• Created educational summer camps for children 5 to 13 years old one month out of each summer reaching out to children in need by sponsoring them with scholarships.
• Handled all aspects of curriculum and activities with volunteer support team.
• Held holiday celebrations with children and families along with fundraising efforts for scholarship students.
• Specialized in both classical and contemporary music.
• Selected appropriate music and led services each Sunday. Organized four shows and recitals each year, including booking sound and special musicians.
• Worked with directors and board members to develop lesson plans and special events for children

• Created structured environment for up to 20 children with disabilities
• Focused on educational activities such as communication boards, tactile work, and modalities with include electrical stimulation, cold pack, and ultrasound
• Coordinate scheduling with art therapists, music therapists, and occupational therapists

• Monitored and recorded patient progress in response to therapy.
• Managed high-volume caseload of up to 100 patients and organized daily schedules of physical therapy assistants and patients.
• Facilitated outpatient physical therapy for patients with knee and hip replacements, chronic pain and balance disorders.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
• Implemented strategies to increase program effectiveness.
• Ordered and distributed office supplies while adhering to fixed office budget.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Organized all new hire, security and temporary paperwork.

Research Design, Principles of Forensic Psychology, Psychology of Law and Justice, Forensic Psychology in Forensic Settings, Social Psychology and Aggression, Diversity and Forensic Psychology, Applied Statistics, Psychological Evaluation and Treatment of Offenders, Criminal Profiling.

Coaching Specializations, Providing Coaching Services, Starting your Own Business, Spiritual Coaching, Relationship Coaching, Retirement Coaching, Time-management Coaching, Weight/Body Image Coaching, Coaching Groups, Individual Coaching.

Education and Public Policy in the United States, Sociology of Education, Comparative and International Education, Design & Implementation of Youth Programs, Business Communication for Professional Effectiveness, ESOL Issues: Principles and Practices I P – 12, Measurement, Evaluation and Assessment in Education K-12, Health, Safety, & Ethics in Youth & Family Settings, Managing Cultural Diversity, Public Personnel Management, Managing Global Human Resources, Grant Administration & Resource Development.