Stefanie Plas

• Acquired specialized skills from training at Luzern, Biologique Recherche, and MediSpa.
• Interact with VIP clientele, demonstrating impeccable professionalism and strict privacy.
• Upheld strict standards and protocols to ensure high-quality service and client satisfaction at the spa.
• Interacted with VIP clientele, ensuring exceptional service and maintaining confidentiality in all engagements.

• Developed and implemented customized treatment plans tailored to individual client needs.
• Perform a variety of luxury facial treatments including advanced massage techniques and lymphatic drainage.
• Collaborated with team to streamline service delivery, enhancing guest experience through efficient service.
• Recognized by guests for exceptional service, achieving 98% satisfaction rating in post-service surveys.

• Delivered high-quality facials and body treatments in fast-paced luxury environment, elevating spa's status as top destination in Manatee County.
• Applied advanced techniques, including Japanese Zen facial massage, to enhance therapeutic benefits and guest relaxation.
• Provided customized skin care consultations to enhance client satisfaction and retention
• Administered various facial treatments using advanced techniques and high-quality products
• Educated clients on skin care routines and post-treatment protocols for optimal results

• Completed training in Hydrafacial, Dr. Babor, and HydroPeptide protocols, enhancing treatment offerings.
• Maintained clean, organized workspace to uphold safety and sanitation standards, contributing to client satisfaction.
• Provided personalized skincare consultations to enhance client satisfaction and retention.
• Executed advanced facial treatments utilizing industry-leading products and techniques.
• Maintained cleanliness and sanitation standards in treatment rooms to ensure compliance with health regulations.

• Delivered 30-minute chemical peels, dermaplaning, microcurrent, and LED treatments, achieving high client satisfaction and repeat bookings through tailored protocols.
• Conducted in-depth skin assessments and prescribed individualized treatment and homecare plans, enhancing treatment outcomes and client compliance.
• Guided clients on targeted product regimens and successfully upsold professional retail lines, reinforcing treatment results.
• Delivered dependable evening and weekend coverage, maintaining uninterrupted service and maximizing appointment availability.

• Delivered high-quality esthetic services, specializing in Dermaplaning, Chemical Peels, and Body Bleaching, resulting in a 97% client satisfaction rate.
• Developed personalized treatment plans for clients, leading to a 20% increase in repeat appointments and enhanced client loyalty.
• Implemented a new EMR scheduling system that improved appointment booking efficiency by 30%, minimizing wait times for clients.
• Oversaw front desk operations, greeting clients, scheduling appointments, and processing payments to ensure seamless client experiences.

I have completed 300 hrs. I took a leave of absence to work in Montana.