Hi, I’m
STEFANIE REICHARD
St. Petersburg,FL
Summary
Dynamic professional with extensive experience in hospitality, special events, and customer support, notably at Driftwood Weddings. Excelled in venue preparation and setup, ensuring seamless execution of high-profile events. Skilled in marketing and maintaining positive client relationships, demonstrated through successful project deliveries and a proactive approach to problem-solving. Proficient in both team leadership and technical support, enhancing customer satisfaction and operational efficiency.
Overview
25
years of professional experience
Work History
Driftwood Weddings
Event Assistant
03.2017 - Current
Job overview
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
- Directed team to set up and keep banquet space clean and presentable for guests.
- Improved future events by evaluating successes and failures of previous private and corporate gatherings.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Set-up fencing, lighting, archways and other accessories to enhance design concepts.
Private Residence
Private Housekeeper
04.2022 - 03.2024
Job overview
- Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
- Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
- Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
- Operated steam cleaner to refresh and disinfect fibers of carpet.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Expert Productions
Videographer /Senior Video Editor
02.2000 - 03.2020
Job overview
- Used Media 100 to edit footage into correct order and add effects.
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Captured footage for variety of projects successfully, from corporate events to weddings.
- Worked closely and communicated regularly with clients to understand and capture vision on video.
- Delivered edits on time for reviews and final delivery.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Utilized Media 100 to manipulate, splice, and sync video footage.
Equifax
Customer Support Specialist
01.2001 - 09.2005
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored system performance to identify potential issues.
- Created user accounts and assigned permissions.
- Responded to customer inquiries and provided technical assistance over the phone.
- Input customers banking information to verify funding for specific merchants.
Education
NEHI, St. Petersburg, FL
GED
Skills
- Marketing
- Booth installation
- Event setup and breakdown
- Venue selection
- Food and beverage background
- Room setup and breakdown
Timeline
Private Housekeeper
Private Residence
04.2022 - 03.2024
Event Assistant
Driftwood Weddings
03.2017 - Current
Customer Support Specialist
Equifax
01.2001 - 09.2005
Videographer /Senior Video Editor
Expert Productions
02.2000 - 03.2020
NEHI
GED
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