Stefanie Robichaux
Sanford,FL
Summary
Proven Warranty Administrator with a track record of enhancing claim accuracy and minimizing rejections, Detail-oriented with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 20 years of related experience.
Overview
22
22
years of professional experience
Work History
Warranty Administrator
Napleton VW of Orlando/ Sanford
03.2016 - Current
- Maintains a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintains thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviews Warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supports Service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs
- Developed strong relationships with manufacturer representatives
- Conducts regular audits of warranty work orders to ensure compliance with manufacturer guidelines and maintain dealership reputation for quality service delivery.
Warranty Administrator
David Maus Volkswagen
08.2002 - 03.2016
- Maintained high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed Warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
Skills
- Claims Processing
- Warranty Management
- Warranty Analysis
- Records Maintenance
- Recordkeeping skills
Languages
German
Native or Bilingual
Timeline
Warranty Administrator
Napleton VW of Orlando/ Sanford
03.2016 - Current
Warranty Administrator
David Maus Volkswagen
08.2002 - 03.2016
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