Stefanie Schies
Self-employeed
Steelton,PA
6
years of professional experience
Dynamic business owner with a proven track record in enhancing brand visibility and customer engagement at Self-employed. Expert in strategic planning and relationship building, I successfully boosted revenue by identifying new business opportunities and implemented innovative strategies that improved client satisfaction. Skilled in financial management and team leadership, fostering a culture of continuous improvement.
Work History
Business Owner
5 Years 10 Months- Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
- Managed day-to-day operations, ensuring seamless workflow and service delivery to clients.
- Analyzed market trends to identify opportunities for product expansion and customer acquisition.
- Established relationships with suppliers and vendors to optimize inventory management and reduce costs.
- Oversaw financial planning, budgeting, and expense tracking to maintain profitability and sustainability.
- Trained and mentored staff on best practices to improve team performance and service quality.
- Leveraged social media platforms to create targeted advertising campaigns, increasing customer reach.
- Evaluated customer feedback to refine services, enhance satisfaction, and drive repeat business.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
- Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
Education
High School Diploma
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Relationship building
Entrepreneurial personality
Work Planning and Prioritization
Business planning
Employee training
Team collaboration and leadership
Performance improvement
Project management
Business administration
Purchasing and planning
Strategic Decision-making
Issue resolution
Professional networking
Budget control
Operations management
Bookkeeping
Social media marketing
Cost control and budgeting
Staff hiring
Sales planning
Financial management
Sales development
Accounting management
Negotiation and persuasion
Strategic planning
Start-up operations
Business marketing
New business development
Staff management
Negotiation
Public speaking
Coaching and mentoring
Sales strategics
Timeline
Business Owner
Self-employeed
09.2020 - 07.2026Read More
Lebanon High School
High School Diploma
Read More