Stefanie Schwarz
Parkville,MD
Summary
Dynamic and results-driven professional with extensive experience as a Lead Flight Attendant at Omni Air International. Proven ability to enhance crew efficiency and foster teamwork through strong communication and mentorship. Skilled in FAA regulations and adept at maintaining composure in high-pressure situations, ensuring exceptional service and safety standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Lead Flight Attendant
Omni Air International
Baltimore, MD
01.2004 - Current
- Handled difficult situations professionally, maintaining composure under pressure while providing effective solutions.
- Conducted pre-flight briefings for crew members, ensuring proper understanding of safety protocols and expectations.
- Streamlined communication between cabin crew members during flights, enhancing teamwork and collaboration within the team.
- Evaluated crew performance during flights, providing constructive feedback for continuous improvement.
- Oversaw and mentored junior flight attendants on proper procedures and crew standards.
- Improved crew efficiency through effective delegation of tasks and responsibilities.
Airline Operations Manager
Chapman Freeborn Airmarketing
Frankfurt, Germany
08.1996 - 09.2000
- Station Management for American charter carriers operating out of Rhein-Main, Ramstein and other US Military bases in Germany.
- Responsible for all aspects of flight operation (Load planning, Flight plans, fuel, catering, crew transport/hotel etc).
- Ground Security Coordinator certified
Skills
- Knowledge of FAA regulations
- Experienced in guiding and monitoring Flight Attendants and encouraging team work
- Strong communication and interpersonal skills
- Able to remain calm and focused in stressful and crisis situations
Certification
FAA Flight Attendant Certificate
Languages
German
Native or Bilingual
Timeline
Lead Flight Attendant
Omni Air International
01.2004 - Current
Airline Operations Manager
Chapman Freeborn Airmarketing
08.1996 - 09.2000