Summary
Overview
Work History
Education
Skills
Timeline
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Stefanie Spaulding

Summary

Goal-oriented, strategic professionalism, and many years experience in customer service. Methodical professional with an organized approach and good multitasking skills. Friendly and positive team player with good planning and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Waitress

Blu Ancher
Alexandria Bay, New York
08.2019 - Current
  • Assistant Manager
  • Serve Customer Service

Bartender

Hook & Ladder
Lowville, NY
08.2016 - Current
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Float to Emergency Department and ICU

Certified Nursing Assistant

Lewis County Health System
Lowville, NY
03.2022 - 04.2024
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Used mobility devices to transport patients.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Distributed drinking water and nourishment to residents.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Helped residents walk with or without self-help devices.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Supported non-ambulatory residents in range of motion exercises.
  • Assisted residents in preparing for activities and social programs.

Nursing Assistant

MeadowBrooke Terrance
Carthage, New York
10.2022 - 09.2023
  • Assisted residents with daily living activities and personal hygiene tasks.

Customer Service Representative

E & V Energy
Watertown, NY
01.2018 - 06.2020

Documentation of on job Technician jobs, scan and import documentation into customer accounts, schedule jobs, answer phones, handle money, Transaction reports, Set up new customer accounts, Sales, Dispatching Drivers, Daily and weekly report generators for all customer accounts for billing and non billable

Assistant Manager

The Cottage Inn Sports Bar
Copenhagen , New York
10.2015 - 12.2017
Ensured proper routine, inventory and training. Worked hands on in all areas of the business to provide great customer service,

Administrative Assistant

Powis Contracting, INC
Copenhagen, NY
05.2012 - 01.2016
Prepared correspondence, accounting and financial documents for analysis.
Completed all company insurance renewals including property, Workers’ Compensation, and general liability.
Monitored multiple databases to keep track of all company jobs preformed on contracts.

Bartender Waitress

Spookhill Bar and Grill
Adams , NY
07.2018
Customer service, cleaning, handle money, stocking, food prep

Education

Regents Diploma

Copenhagen Central
2003

Certified Nurses Aid

Lowville Hospital
2022

Certified - EKG Tech

Boston College/JCC
2012

Skills

  • Client-focused
  • Quick learner
  • Computer proficient
  • Microsoft Office
  • File/records maintenance
  • Reports generation and analysis
  • Financial records and processing
  • Training and development
  • Client Relations
  • Medent
  • Patient Assistance
  • Answering Phones
  • Inventory
  • Sales
  • Credit
  • Billing
  • Reporting
  • Accounts receivable
  • Accounts Payable
  • Data Input
  • Inventory management
  • Organization
  • Team building
  • Door-to-door sales
  • Basic bookkeeping knowledge
  • Adds Program
  • Dispatching
  • Service Scheduling
  • Medical terminology knowledge
  • Catheter change and preparation
  • Monitoring fluids
  • Preparing meals
  • Performing patient intakes
  • Patient relations
  • Helping with medication
  • Grooming and bathing assistance
  • Infection control procedures
  • Reliable transportation
  • Understands medical procedures
  • Assisting with personal grooming
  • Understands mobility assistance needs
  • Decontamination and sanitation
  • Computerized tracking
  • Processing instruments
  • Ordering supplies
  • Recording test results
  • Delivering equipment
  • Decontamination procedures
  • Assembling packages
  • Aseptic and sterilization techniques
  • HIPAA proficiency
  • Transporting patients
  • Passing surgical tools
  • Collecting medical specimens
  • Autoclave Proficiency

Timeline

Nursing Assistant

MeadowBrooke Terrance
10.2022 - 09.2023

Certified Nursing Assistant

Lewis County Health System
03.2022 - 04.2024

Waitress

Blu Ancher
08.2019 - Current

Bartender Waitress

Spookhill Bar and Grill
07.2018

Customer Service Representative

E & V Energy
01.2018 - 06.2020

Bartender

Hook & Ladder
08.2016 - Current

Assistant Manager

The Cottage Inn Sports Bar
10.2015 - 12.2017

Administrative Assistant

Powis Contracting, INC
05.2012 - 01.2016

Regents Diploma

Copenhagen Central

Certified Nurses Aid

Lowville Hospital

Certified - EKG Tech

Boston College/JCC
Stefanie Spaulding