Stefany Pena
Smyrna,TN
Overview
2
2
years of professional experience
Work History
Manager
Popeyes
06.2021 - 01.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
San Salvador
El Salvador02.2016
Skills
- Performance Management
- Operations Management
- Expense Tracking
- Marketing
References
References available upon request.
Timeline
Manager
Popeyes
06.2021 - 01.2023
High School Diploma -
San Salvador