STEFANY RODRIGUEZ
Santa Rosa,CA
Summary
Assisted teams in resolving complex issues through effective collaboration. Supported project management efforts to achieve quality outcomes and customer satisfaction. Prepared to utilize communication and organizational skills to promote community safety and well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Supervisor
Roseland School District
Santa Rosa, CA
09.2025 - Current
- Supervised student behavior and safety during school hours, ensuring a positive learning environment.
- Coordinated communication between staff, students, and parents to address concerns effectively.
- Implemented conflict resolution strategies, fostering a collaborative atmosphere among students.
- Provided a safe learning environment by promptly addressing concerns raised by students or staff about campus security.
- Promoted a positive school culture by fostering relationships with diverse student groups, including facilitating conflict resolution when necessary.
- Enhanced campus safety by conducting routine patrols and monitoring security systems.
- Participated in weekly meetings with administration staff to discuss any security concerns, providing input on potential solutions.
- Supported student success by addressing behavioral issues and enforcing school policies consistently.
- Improved policies and procedures to maximize student safety and campus security.
Optician Technician
Target Optical
Santa Rosa, CA
05.2021 - Current
- Participated in continuing education courses related to optometric technology advancements.
- Handled escalated customer inquiries promptly while resolving any conflicts or complaints amicably.
- Provided exceptional customer service to patients by assisting with eyeglass selection and frame fitting.
- Ensured that all finished product met quality standards prior to releasing it to customers.
- Processed payments accurately while providing detailed invoices for each customer transaction.
- Reviewed prescription accuracy before submitting orders for fabrication or verification purposes.
- Collaborated with other team members to complete daily tasks efficiently within established timeframes.
- Followed HIPAA guidelines at all times while maintaining confidentiality of patient information.
- Identified situations involving dissatisfied patients, acting quickly for resolution.
Instructional Assistant
Wright School District
Santa Rosa, CA
01.2022 - 12.2022
- Consulted frequently with teacher regarding needs, problems, and progress of students.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
- Monitored classroom behavior and provided positive guidance techniques when needed.
- Provided individualized instruction in small groups or one-on-one settings to improve academic performance.
- Helped with storing and inventorying classroom equipment, materials and supplies.
- Provided one-on-one tutoring sessions for students requiring additional academic support.
- Kept teachers informed of student needs and potential challenges impacting learning.
- Resolved minor student conflicts and facilitated positive peer interaction.
Ophthalmology Technician
North Bay Vitreoretinal Consultants
Santa Rosa, CA
09.2019 - 06.2022
- Maintained accurate records of patient visits and test results in electronic medical record systems.
- Administered diagnostic tests such as pachymetry, OCT imaging and visual field testing.
- Updated patient charts with current information about medications, allergies, immunizations and family history.
- Dilated patients' eyes to perform tonometry and determine patient intraocular pressure.
- Conducted retinal imaging using fundus camera to capture digital photographs of the retina.
- Managed clinic flow efficiently while ensuring patients were seen promptly and courteously.
- Applied drops to anesthetize, dilate or medicate eyes.
- Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
- Utilized strong problem-solving skills to troubleshoot technical issues during ophthalmic exams.
Ophthalmology Technician
North Bay Eye Associates
Santa Rosa, CA
05.2016 - 09.2019
- Maintained accurate records of patient visits and test results in electronic medical record systems.
- Updated patient charts with current information about medications, allergies, immunizations and family history.
- Demonstrated effective communication skills when interacting with patients regarding their vision concerns.
- Performed comprehensive ophthalmic assessments, including visual acuity tests, refraction and tonometry measurements.
- Dilated patients' eyes to perform tonometry and determine patient intraocular pressure.
- Managed clinic flow efficiently while ensuring patients were seen promptly and courteously.
- Applied drops to anesthetize, dilate or medicate eyes.
- Administered topical medications or diagnostic drugs as required by provider for testing or treatment.
- Checked condition of patients' eyes by observing pupils, muscle and visual acuity.
- Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
- Utilized strong problem-solving skills to troubleshoot technical issues during ophthalmic exams.
- Called patients to inquire about post-operative status and recovery.
Education
Sports Medicine
Santa Rosa Junior College
Santa Rosa, CA05.2026
Skills
- Achieved successful project outcomes through keen attention to detail Delivered solutions by applying strong problem-solving abilities Cultivated a professional demeanor to enhance team interactions
Certification
Basic Life Support and CPR certified
Languages
Spanish
Native or Bilingual
American Sign Language
Elementary
Timeline
Campus Supervisor
Roseland School District
09.2025 - Current
Instructional Assistant
Wright School District
01.2022 - 12.2022
Optician Technician
Target Optical
05.2021 - Current
Ophthalmology Technician
North Bay Vitreoretinal Consultants
09.2019 - 06.2022
Ophthalmology Technician
North Bay Eye Associates
05.2016 - 09.2019
Sports Medicine
Santa Rosa Junior College