Stefanye Martinez
Spark
Hemet,CA
4
years of professional experience
Detail-oriented professional with experience in administrative support, customer service, and data management. Bilingual in English and Spanish, with training in medical interpreting. Demonstrated skills in communication, organization, and problem-solving, alongside expertise in customer assistance and operational coordination. Seeking part-time or seasonal opportunities.
Work History
Delivery Driver
2 Months- Delivered parcels and groceries accurately while following assigned routes and delivery instructions.
- Loaded vehicle safely, organized packages, and verified order details before departure.
- Communicated professionally with customers to confirm drop-off requirements and resolve delivery issues.
- Selected groceries and household items accurately using Spark Driver app guidance
- Checked product quality, expiration dates, and freshness during order fulfillment
- Verified order accuracy before departure to reduce missing or incorrect items.
Administrative Assistant
2 Years 2 Months- Managed calendars, meeting schedules, and appointment coordination for office staff.
- Prepared correspondence, reports, and project documentation with consistent accuracy.
- Organized electronic and paper filing systems for drawings, records, and administrative documents.
- Responded to client and vendor inquiries with prompt, professional communication.
- Coordinated maintenance requests, tenant communications, and vendor follow-up for timely issue resolution.
- Tracked lease documents, renewal notices, and resident records with accurate filing and database updates.
- Processed work orders, inspected task completion, and escalated unresolved property concerns.
- Monitored rent collection status, posted payments, and prepared delinquency follow-up correspondence.
- Responded to resident inquiries regarding policies, amenities, and service requests with professional support.
Crew Member
11 Months- Operated cash register and drive-thru systems to process orders accurately and efficiently.
- Maintained clean dining, kitchen, and food-prep areas to support health compliance.
- Restocked supplies and ingredients to keep stations organized and service-ready.
- Resolved customer concerns promptly while maintaining professional, courteous service.
- Trained new crew members on station procedures and daily operational expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
40 Hour Medical Interpreter Training
High School Diploma
Skills
Bilingual Communications : English and Spanish
Problem-Solving and Attention to Detail
Customer Service and Client Relations
Point-of-Sale (POS) Systems and Cash Transactions
Data Entry and Document Management
YARDI Breeze and MaintainX Software
Timeline
Delivery Driver
Spark
08.2026 - CurrentRead More
Administrative Assistant
APECO Engineering
02.2024 - 04.2026Read More
Crew Member
McDonald's
03.2023 - 02.2024Read More
M.I.T.S
40 Hour Medical Interpreter Training
Read More
Academy of Innovation
High School Diploma
Read More