Steffani Robb
Evansville,IN
Summary
Adept at operations management and team leadership, I significantly boosted sales and profitability at Little Ceasers Pizza through strategic planning and fostering high employee satisfaction. My problem-solving skills and ability to work collaboratively have been key to my success across various roles, ensuring efficiency and positive outcomes in fast-paced environments.
Overview
2024
2024
years of professional experience
Work History
General Manager
Little Ceasers Pizza
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Assistant Manager
Captain D's Seafood
Evansville, IN
01.2023 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Housekeeper
Double Tree Hilton
Evansville, IN
03.2022 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
General Manager
Taco Johns
08.2016 - 03.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Service Desk Representative
Walmart
Evansville, IN
09.2019 - 12.2020
- Engaged in user support interactions via telephone, chat and email platforms.
- Diagnosed and resolved user system functionality issues to enable completion of desired operations.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
Cashier,cook
Hardees Resturamt
Evansville, IN
08.2015 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
North High School
Evansville, INSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
Timeline
Assistant Manager
Captain D's Seafood
01.2023 - 07.2023
Housekeeper
Double Tree Hilton
03.2022 - 01.2023
Service Desk Representative
Walmart
09.2019 - 12.2020
General Manager
Taco Johns
08.2016 - 03.2022
Cashier,cook
Hardees Resturamt
08.2015 - 01.2016
General Manager
Little Ceasers Pizza
North High School