Steffanie Chapman
St Petersburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Manager/Server/Bartender
StarLite Cruises
St. Petersburg, FL
07.2015 - Current
- Managed high volume fine dining atmosphere with efficiency and grace through multitasking
- Lead the team while providing an excellent guest experience
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers
- Assisted in hiring, training, and onboarding of new servers, providing insights to strengthen team
- High volume serving and bartending in fine dining establishment
PERSONAL ASSISTANT
Supplementwarehouse.com CEO
St. Petersburg, FL
02.2014 - 07.2015
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips
- Coordinated travel arrangements for flights, accommodations, and itineraries to ensure seamless business trips
- Acted as the first point of contact for over 30 incoming phone calls daily, directing inquiries appropriately.
- Managed personal and professional calendars, coordinating appointments and scheduling for upcoming events
SERVER/HEAD BARTENDER
Doubletree By Hilton
Tampa, FL
01.2009 - 09.2014
- Boosted customer satisfaction through attentive service and personalized interactions
- Trained new hires on restaurant standards and best practices, facilitating smooth onboarding
- Managed multiple tables while ensuring a clean and orderly dining area to support an enjoyable guest experience
Education
Associate of Science - Biology
Niagara University
Niagara Falls, NYundefined
Pittsford-Mendon High School
Pittsford, NYSkills
- Server Management
- Performance Optimization
- Technical Troubleshooting
- Team Leadership
- Project management
- Customer service
- Reliable and Responsible
- Hardworking and Efficient
Timeline
Manager/Server/Bartender
StarLite Cruises
07.2015 - Current
PERSONAL ASSISTANT
Supplementwarehouse.com CEO
02.2014 - 07.2015
SERVER/HEAD BARTENDER
Doubletree By Hilton
01.2009 - 09.2014
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Pittsford-Mendon High School
Associate of Science - Biology
Niagara University