Steffanie Draves
Buffalo,NY
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
3
3
years of professional experience
Work History
Retail Cashier
Savers Thrift Store
01.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate cash-handling services.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
Retail Cashier
Joann Fabrics
09.2020 - 06.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Lackawanna High School
Lackawanna, NY06.2018
Skills
- Exchanges and Refunds
- Order Processing
- Cash Control Accuracy
- Bagging and Packaging
- Loss Prevention
- Customer Engagement
- Computer Literacy
- Customer Service
- Store Opening and Closing
- Teamwork and Collaboration
- Payment Processing
- Cash Handling
Timeline
Retail Cashier
Savers Thrift Store
01.2023 - 02.2024
Retail Cashier
Joann Fabrics
09.2020 - 06.2022
High School Diploma -
Lackawanna High School
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