Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steffany Mayle

Orlando,FL

Summary

I am an established support professional with long term potential and goal oriented work ethic. I maintain a neat and focused line of productivity in order to demonstrate my skills within data verification and systems support. My adaptability allows me to flourish in independent environments as well as efforts that entail collaboration. My targeted position would propel my offered skillset further with the flexibility of remote work.

Overview

9
9
years of professional experience

Work History

Virtual Client Advisor

Ralph Lauren Inc
03.2022 - 01.2024

In this establishment, I was a Virtual Client Advisor. This was a Selling Role that focuses on helping our clients virtually. Through calls, emails, and chat, we connected with our clients to make shopping more convenient for them, whether from their home or office. I attained skills working in Outlook, Wordpress, Microsoft, and etc.

Customer Support Consultant

Saks Fifth Avenue
01.2015 - 12.2022

In this role I assisted customers with order processes such as package delays, payment processing issues, credit inquiry as well as chat support.

Education

Certified Pharmacy Technician - Pharmacy Technology

Sal-Tech
Jacksonville, FL
05.2014

High School Diploma -

Cypress Creek High School
Orlando, FL
06.2011

Skills

  • Client Retention Strategies
  • Client Relationship Management
  • Customer consultations
  • Microsoft system efficiency (Word, OutlookExcel,etc)
  • Apple system efficiency (IOS, MAC, Etc )
  • Data entry
  • Detail oriented
  • Adaptable / Flexible
  • Innovative
  • Collaboration Self- motivated
  • Able to balance several projects simultaneously Customer service
  • Technical literacy
  • Typing speed 65 WPM

Timeline

Virtual Client Advisor

Ralph Lauren Inc
03.2022 - 01.2024

Customer Support Consultant

Saks Fifth Avenue
01.2015 - 12.2022

Certified Pharmacy Technician - Pharmacy Technology

Sal-Tech

High School Diploma -

Cypress Creek High School
Steffany Mayle