Steffen Hedlund
New York,NY
Summary
Proven sales professional with a track record of fostering customer relationships and boosting sales, notably at Ralph Lauren. Skilled in customer service and adept at relationship building, I excel in creating loyal client bases and enhancing team sales achievements. My experience includes developing effective training materials, underscoring my commitment to team success and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Persom
Ralph Lauren
06.2013 - 06.2015
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Telephone Interviewer
Gallup TNS
08.2008 - 06.2010
- Exceeded daily call quotas while maintaining high-quality interactions, ensuring timely project progress.
- Gathered data and insights from participants during telephone interviews.
- Maintained a comprehensive understanding of company policies, procedures, and guidelines related to telephone interviewing processes.
- Assisted in the development of interviewer training materials, leading to improved interviewing techniques amongst colleagues.
Sales Person
Bergdorf Goodman
11.1999 - 08.2005
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
BBA - English Business
Copenhagen Business School
Copenhagen, Denmark 06-1976
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Timeline
Sales Persom
Ralph Lauren
06.2013 - 06.2015
Telephone Interviewer
Gallup TNS
08.2008 - 06.2010
Sales Person
Bergdorf Goodman
11.1999 - 08.2005
BBA - English Business
Copenhagen Business School
Similar Profiles
Munkhtsengel TemuulenMunkhtsengel Temuulen
Sales Associate at Ralph LaurenSales Associate at Ralph Lauren
Olivia PerryOlivia Perry
Stock Associate at Ralph LaurenStock Associate at Ralph Lauren
Amber UptonAmber Upton
Sales Associate at Ralph LaurenSales Associate at Ralph Lauren