Steffon Benjamin
Brooklyn,NY
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fleet Service Agent
American Airlines
Queens, NY
03.2023 - Current
- Supervised aircraft servicing operations, ensuring compliance with safety and regulatory standards.
- Implemented process improvements to enhance efficiency in fleet service workflows.
- Conducted regular inspections of ground service equipment to maintain operational readiness.
- Resolved customer inquiries related to flight delays and baggage handling effectively.
- Coordinated baggage loading and unloading, optimizing efficiency while maintaining accuracy in passenger service standards.
- Supervised ground handling operations to ensure timely aircraft turnaround and compliance with safety protocols.
- Understood FAA, TSA and airport regulations and verified compliance.
- Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
Volunteer Auxiliary Police Officer
New York Police Department Auxiliary
Brooklyn, NY
01.2017 - Current
- Assist in crowd and traffic control.
- Perform uniformed foot or bicycle patrols in a neighborhood.
- Provide security at local concerts, festivals, parades and other special events.
- Prevent crimes and protect life and property.
- Perform various non- enforcement duties.
Building Supervisor Assistant
Lineage Ventures
Brooklyn, NY
01.2015 - 2024
- Assist in repair and maintenance of a residential building.
- First point contact with residents of a building of approximately 86 apartments.
- In charge of taking out the garbage for the building on schedule garbage days.
- Make orders for necessary building supplies.
- In charge of building security cameras.
- Resolved tenant issues promptly, fostering positive community relationships within the building environment.
- Maintained detailed records of all work completed, including costs, materials used, and time spent on each task for easy reference.
Soccer Coach
Young Men Christian Association (YMCA)
Brooklyn, NY
01.2008 - 2017
- Recruit young children who want to develop soccer skills, social skills, growth and fitness lifestyle
- Plan and supervise training sessions
Education
High School - undefined
The High School of Sports Management
Brooklyn, New York06.2015
Skills
- Self defense tactics
- CPR and First Aid Certified
- Great ability to work under pressure
- Proficient with Microsoft Word, Apple MAC computers and all of its functions
Certification
NYPD auxiliary police sector basic training course
Timeline
Fleet Service Agent
American Airlines
03.2023 - Current
Volunteer Auxiliary Police Officer
New York Police Department Auxiliary
01.2017 - Current
Building Supervisor Assistant
Lineage Ventures
01.2015 - 2024
Soccer Coach
Young Men Christian Association (YMCA)
01.2008 - 2017
High School - undefined
The High School of Sports Management