JACQUELINE JONES
Jamaica,Ny
Summary
Dynamic Revenue Cycle Analyst with a proven track record at New York Presbyterian Weill Cornell, adept at analyzing complex billing issues and implementing effective solutions. Skilled in data analysis and customer service, I successfully reduced denials and improved collection rates, showcasing strong interpersonal skills and proficiency in Microsoft Excel.
Overview
24
24
years of professional experience
Work History
Revenue Cycle Analyst
New York Presbyterian Weill Cornell
New Hyde Park, NY
01.2024 - 05.2025
- Analyzed complex billing issues, identified root causes, and developed solutions to improve revenue cycle operations.
- Met with department staff for issue resolutions on accounts that were not billing properly.
- Utilized EPIC work queues for billing error correction.
- Analyzed data from work queues to target underlying problems using pivot tables and filters in Microsoft Excel.
- Presented regular status updates and workflow recommendations to senior management.
- Developed effective strategies for reducing denials and improving collection rates.
Patient Registrar
NewYork-Presbyterian Queens Hospital
New Hyde Park, NY
04.2022 - 01.2024
- Perform other tasks as assigned
- Complete assigned work queues for accurate billing
Physician Biller, Outreach Lab Biller
NewYork-Presbyterian Queens Hospital
New Hyde Park, NY
03.2003 - 01.2022
- Assist Dept in meeting targets and goals
- Validate and verify medical insurance plans of patients
- Responsible for registration of patients in Epic system
- Entering of Demographic data
- Work with third party reports to identify patients within first 100 days of their hospital stay
- Assign appropriate procedure and diagnosis codes to patient visits, treatments and services based on medical documentation and coding guidelines
- Collaborate with healthcare providers, administrators and IT to ensure seamless integration of patient registration data into Epic system
Physician Billing Clerk
NewYork-Presbyterian Queens Hospital
New Hyde Park, NY
12.2000 - 02.2003
- Answer patient phone calls to assist them with statements
- Data entry, maintain and update daily requisition forms
- Registering Nyhq ER patients
- Correspondence-update insurance/address changes
- Research the hospital internet for pertanent information missing on patients
- First tape hard copies-match accounts not found with proper patients
- Investigate Hospital network for correct diagnosis on patients
- File paperwork
Education
Diploma -
August Martin High School
Queens, Ny06.1989
Skills
- Efficient Data Entry
- Customer Service
- Active Listening
- Multitasking
- Interpersonal Skills
- Data analysis
- EPIC system
- Insurance verification
- Patient registration
- Attention to detail
- Team collaboration
- Problem solving
Other
- ADS
- Eagle
- Cerner
- Athena
- Omnipro
- Epic systems
Timeline
Revenue Cycle Analyst
New York Presbyterian Weill Cornell
01.2024 - 05.2025
Patient Registrar
NewYork-Presbyterian Queens Hospital
04.2022 - 01.2024
Physician Biller, Outreach Lab Biller
NewYork-Presbyterian Queens Hospital
03.2003 - 01.2022
Physician Billing Clerk
NewYork-Presbyterian Queens Hospital
12.2000 - 02.2003
Diploma -
August Martin High School