Results-driven professional with a strong background in coordinating team efforts and resolving client inquiries. Skilled in training new staff and implementing best practices to ensure a seamless service experience.
Overview
5
5
years of professional experience
Work History
Style Consultant /Store Team Member
Target
Hudson, WI
10.2024 - Current
Collaborated with team members to maintain visual merchandising standards in-store.
Trained new staff on style consultation best practices and customer service excellence.
Educated customers on product features, benefits, and care instructions for apparel.
Management Intern
Tattersall Distilling
River Falls, WI
04.2024 - 05.2024
Shadowed senior leadership, observed decision-making processes, and gained leadership insight
Gained real-life experience in Excel and Microsoft 365
Collaborated with cross-functional teams for successful completion of projects within specified timelines
Lead Hostess
Tattersall Distilling
River Falls, WI
01.2022 - 09.2023
Managed guest seating arrangements to optimize flow and enhance customer experience.
Coordinated with kitchen and bar staff to ensure timely service during peak hours.
Trained new hosts on company protocols and customer service standards.
Resolved guest inquiries and complaints efficiently to maintain satisfaction levels.
Navigated high-pressure situations with efficient while maintaining attention to detail
Receptionist
Harmony Hair Design
River Falls, WI
07.2021 - 10.2021
Received phone calls to assist customers in scheduling, rescheduling, and cancellations
Coordinated front desk operations and helped both in-person visitors and callers with knowledgeable assistance
Overall upkeep of salon, including sanitization, sweeping, and laundry
Developed effective working relationships with clients to ensure satisfaction with services provided
Education
Bachelor of Science - Psychology
University Wisconsin - River Falls
River Falls, WI
05-2027
Associate of Applied Science - Business Management
Chippewa Valley Technical College
River Falls, WI
05-2024
Skills
Client relationship building
Planning/Coordinating
Problem Solving
Leadership
Communication
Experience in Excel, Word, Microsoft 365
Timeline
Style Consultant /Store Team Member
Target
10.2024 - Current
Management Intern
Tattersall Distilling
04.2024 - 05.2024
Lead Hostess
Tattersall Distilling
01.2022 - 09.2023
Receptionist
Harmony Hair Design
07.2021 - 10.2021
Bachelor of Science - Psychology
University Wisconsin - River Falls
Associate of Applied Science - Business Management