Stella G. Procope
Lowell
Summary
Experienced with project management, delivering streamlined processes and enhanced team productivity. Utilizes effective communication and leadership to achieve organizational objectives. Track record of problem-solving and conflict resolution to drive team success.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
Work History
Line Cook
Mac-n-choose
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Manager/Coordinator
Lowell Parks & Recreation
06.2019 - Current
- Work with kids ages 5-13, during the day 8-3
- Communicate with multiple sites to make sure the site is running smoothly
- Mentored junior team members to develop their skills further and enhance overall team performance levels.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 20+ employees.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Kept an average of performance evaluations.
Sales Associate
Eblens Clothing Store
04.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelors - Political Science
Notre Dame of Maryland
Baltimore, MD01.2027
High School -
Lowell High School
Lowell, MA06.2023
Skills
- Google Suites
- First Aid/AED certification
- Answer the phone professionally
- Problem-solving
- Management skills
- Active listening
- Attention to detail
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
Timeline
Sales Associate
Eblens Clothing Store
04.2022 - 06.2023
Manager/Coordinator
Lowell Parks & Recreation
06.2019 - Current
Line Cook
Mac-n-choose
Bachelors - Political Science
Notre Dame of Maryland
High School -
Lowell High School
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