Patient Care Coordinator with extensive experience in educational support, specializing in patient health education and effective communication. Demonstrated success in enhancing outcomes for both patients and students through innovative strategies and strong team collaboration. Proficient in Spanish and skilled in utilizing Microsoft and Google applications to optimize processes. Committed to advancing health education initiatives while advocating for mental health awareness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Tech Coordinator
Inova Fairfax Hospital
11.2023 - 06.2024
Assisted in the delivery of direct patient care in a safe, therapeutic, and holistic manner.
Communicated and collaborated with care team members to develop, implement, and evaluate the plan of care to meet individualized patient outcomes.
Provided administrative and clerical support to facilitate the operations of the clinic.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Worked closely with different Community Service Boards around the state of Virginia.
Special Education ED Teacher Assistant
Prince William County Public Schools
Benton Middle School
10.2021 - 08.2023
Developed an understanding of each student's specific disability, understanding individual learning styles, and the need for accommodations that may be relevant to the implementation of the instructional program, behavioral plan, health-related plans, or emergency plans.
Worked with individual students and led small groups in the direction of the teacher.
Implemented behavior management strategies to maintain classroom discipline.
Participated in workshops, trainings and conferences to improve educational skills.
Encouraged critical thinking skills and problem-solving strategies among students.
Assisted with the classroom management plan by documenting, reporting, grading, assisting with instruction, and helping students reach Individualized Education Program goals.
Accompanied students to mainstreamed classes, assisting with tasks that their disabilities would otherwise make difficult or impossible.
Worked on a team with other specialists to provide the best assistance for students to meet social and academic goals.
Marketing Intern
Kool Hub
Spain
03.2021 - 05.2021
Supported both the marketing and communications areas of Kool Hub.
Translated posts and content for websites, social networks, and blogs from Spanish to English.
Assisted in crafting digital marketing strategies.
Contributed insights during weekly discussions.
Wellness Ambassador
Marymount University
05.2019 - 05.2021
Promoted wellness initiatives utilizing various strategies including social media and printed materials.
Assisted in the planning, implementation, and evaluation of peer-led health and wellness workshops.
Assisted in the day-to-day operations of food insecurity and period products programs.
Provided leadership and role modeling for other students in healthy decision-making and behaviors.
Collaborated in weekly meetings with campus health professionals.
Engaged with university groups to promote opportunities for health education among peers.
Conducted in-depth research to identify new trends, services, and products related to health and wellness.
Developed educational materials for distribution at events and meetings about physical fitness, nutrition, stress management.
Orientation Leader
Marymount University
05.2019 - 01.2021
Provided orientation to new students and their families, explaining the university policies and procedures.
Facilitated continual dialogue with newly enrolled individuals.
Collaborated effectively with campus personnel, students, and faculty.
Supported participants by providing assistance and information throughout Orientation Programs.
Demonstrated positivity, enthusiasm, energy, reliability, honesty, teamwork, and punctuality.
Nursing Clinical Experience
Virginia Hospital Center
09.2019 - 12.2019
Provided care and treatment to ill, injured, and recovering adults.
Performed basic duties such as feeding and bathing, recording vital signs (measuring blood pressure, body temperature, pulse rate, and respiration rate), measuring food and liquid intake, lifting, and turning patients with primary nurse supervision.
Assessed patient needs, and answered bell calls.
Education
Bachelor of Arts - Psychology
Marymount University
Arlington, VA
08.2021
Skills
Proficient in Spanish
Proficient in all Microsoft and Google applications
Marketing and publicity
Effective Group Coordination
Interview process
Clear Verbal and Written Skills
Documenting Observations
Detail-Oriented Approach
Tracking Accurate Statistics
Patient Care Coordination
Patient Health Education
De-escalating situations
Adaptable Problem Resolution
Conflict resolution
Project Support
Event planning
Team collaboration
Relationship building
Accomplishments
Saints Achieving Greatness, Marymount University Saint’s Center for Service Award
Received 2018 - 2019
Given to a student who had demonstrated an outstanding contribution to the community or engaged in exemplary community engagement.
Certification
Basic Life Support (BLS), American Heart Association, 2023
First Aid, CPR, and AED, Emergency Care & Safety Institute (ECSI), 2022
Adult Mental Health First Aid USA, National Council for Mental Wellbeing, 2022
Youth Mental Health First Aid USA, National Council for Mental Wellbeing, 2022
Child Abuse and Neglect training, Virginia Department of Social Services, 2022
Dyslexia Awareness training, Virginia Department of Education, 2022
Certified Peer Educator, National Association of Student Personnel Administrators, 2019
Basic Life Support (BLS), American Heart Association, 2019
Narcan, Revive, 2019
Volunteer Experience
Arlington Mills Community and Senior Center, 09/01/19
Deputy, Foundation GEOINT Group at National Geospatial-Intelligence Agency, NGADeputy, Foundation GEOINT Group at National Geospatial-Intelligence Agency, NGA