Stella Kovtunovich
North Port
Summary
Dedicated customer service official and licensed esthetician who's always eager to meet and learn about new people. Developing relationships is important to me and something I'm skilled at. Maintaining a healthy physique from the inside out is most essential.
Overview
3
3
years of professional experience
Work History
Esthetician
Vivante Spa
01.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, dermaplaning, waxing, eyebrow/eyelash tint, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Consistently met or surpassed monthly sales goals by promoting exclusive promotions or limited-time offers effectively to clients.
- Informed guests of appropriate products available to increase retail sales.
General Manager
ComfyBlok
12.2022 - 10.2023
- Salesperson
- Developed and implemented strategies to increase sales and profitability.
- Designed sofas and beds
- In charge of all social media; modeled for the company.
- In charge of any communication and correspondence internal and external.
- Communicated with foreign representatives regarding 3D models, renders.
- Keeping the showroom clean; worked on other duties as assigned.
Roofing Insurance
RoofRx
09.2022 - 01.2023
- Communicated with national insurance agencies.
- Handled incoming files
- Corresponded with customers regarding different stages of their claim.
Barista, Food&Drinks
Island Organics
02.2022 - 09.2022
- Made and served café beverages with focus on speed, quality and consistency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Increased repeat business by providing exceptional customer service.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
License/Certification - Esthetician
Fashion Focus Hair Academy
Sarasota, FL05.2023
High School Diploma -
North Port High School
North Port, FL2021
Skills
Retail Sales
Facials
Dermaplaning
Microdermabrasion
Skincare product knowledge
Waxing
High-frequency
LED light therapy
Bilingual
Verbal and written communication
Multitasking and Prioritization
Building Customer Trust
Timeline
Esthetician
Vivante Spa
01.2024 - Current
General Manager
ComfyBlok
12.2022 - 10.2023
Roofing Insurance
RoofRx
09.2022 - 01.2023
Barista, Food&Drinks
Island Organics
02.2022 - 09.2022
License/Certification - Esthetician
Fashion Focus Hair Academy
High School Diploma -
North Port High School
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