Shuntay Simone Douglass
Goldsboro,NC
Summary
Motivated and detail-oriented high school graduate with strong communication and teamwork skills. Eager to contribute to a dynamic team and gain hands-on experience in a customer-facing role. Quick learner with a positive attitude and a strong work ethic.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Sales Associate
Target
Goldsboro, North Carolina
10.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Operated cash registers and handled customer transactions efficiently.
- Restocked shelves and ensured product availability for shoppers.
- Provided excellent customer service to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Volunteer
Eastern Wayne High School
Goldsboro, NC
08.2020 - Current
- Helped sort, pack, and distribute food items to families in need.
- Collaborated with a team of volunteers to streamline logistics.
- Assisted teachers in preparing classroom materials and resources.
- Supported student organization events by coordinating logistics and schedules.
- Organized volunteer activities to encourage student participation and engagement.
- Provided tutoring support to students in various subjects as needed.
Sales Associate / Event Assistant
Party Creations Store
Goldsboro, NC
07.2025 - 11.2025
- Assisted customers in selecting party supplies and decorations to fit various event themes and occasions.
- Provided creative ideas and advice to help plan and customize party setups.
- Managed inventory, restocked shelves, and organized displays to enhance the shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in selecting party supplies and decorations.
- Organized inventory on sales floor and backroom storage.
- Processed customer transactions accurately at the register.
- Maintained cleanliness and presentation of store displays.
- Collaborated with team to restock shelves promptly.
- Provided product information and recommendations to customers.
- Participated in team meetings to discuss sales strategies and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Volunteer Youth Coach
Goldsboro, NC
- Planning and conducting training sessions for youth athletes.
- Provided instruction and encouragement to help develop skills, teamwork, and sportsmanship.
- Helped organize practices, drills, and game-day activities.
- Fostered a positive and supportive environment to promote confidence and growth.
- Communicated with parents and team members to ensure smooth coordination and engagement.
Education
Associate of Arts -
Brunswick Community College
Wilmington, NC 08.2024 - 06.2025
High School Diploma - Business Studies, Computer Science
Eastern Wayne
Goldsboro, NC 08.2020 - 05.2024
Skills
- Strong Communication
- Time Management
- Team Collaboration
- Basic MS Office / Google Workspace
- Customer Service
- Dependable and eager to learn new skills
- Customer service
Timeline
Sales Associate
Target
10.2025 - Current
Sales Associate / Event Assistant
Party Creations Store
07.2025 - 11.2025
Associate of Arts -
Brunswick Community College
08.2024 - 06.2025
Volunteer
Eastern Wayne High School
08.2020 - Current
High School Diploma - Business Studies, Computer Science
Eastern Wayne
08.2020 - 05.2024