Stella McDaniel
Portland
Summary
Committed to making a successful and productive work environment. Skilled in working with people of all ages and approaching every moment with a smile. Proven leader with success creating cohesive and efficient teams.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Event Coordinator
Dolfun Swim Academy
Portland
03.2025 - Current
- Communicated with vendors to secure supplies and services for events.
- Scheduled staff shifts, and breaks to ensure coverage during events
- Coordinated and hosted all events such as camps, birthday parties, anniversary celebrations, company parties, and event booths.
- Managed and planned full scheduled days of activities for children and families.
- Assisted in creating promotional materials for upcoming events and programs.
- Managed registration processes for participants in swim activities and events.
- Set up event spaces, ensuring they were prepared and organized for activities.
- Gathered feedback from participants to improve future event planning efforts.
- Developed event themes and concepts to ensure successful execution of events.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Monitored budgeting process for each event to ensure cost efficiency.
Guest Service Representative
Nothing Bundt Cakes
Portland
10.2024 - 03.2025
- Responded to guest inquiries and resolved issues in a timely manner.
- Assisted in processing payments and managing cash transactions accurately.
- Handled guest feedback professionally to improve service quality continuously.
- Resolved guest complaints in a professional manner.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Processed customer transactions accurately and efficiently.
- Managed cash register and balanced drawers at shift end.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of bakery displays.
- Handled special orders and customized cake requests promptly.
- Collaborated with team to restock shelves and ingredients.
- Promoted daily specials to enhance customer engagement.
- Provided friendly service, creating a welcoming atmosphere for customers.
Teacher/Coordinator
Tracker’s Earth
Portland
03.2023 - 08.2024
- Developed lesson plans incorporating environmental stewardship and safety protocols.
- Guided students through hands-on activities in various natural settings.
- Collaborated with team members to enhance program delivery and participant engagement.
- Conducted risk assessments to ensure safety during outdoor excursions and activities.
- Encouraged teamwork and communication among participants during group challenges.
- Incorporated inquiry based learning into lessons about wildlife habitats or outdoor survival skills.
- Provided leadership and direction to groups of youth in outdoor activities such as carving, archery, and plant identification.
- Encouraged positive behaviors from participants while providing guidance on appropriate behavior expectations.
- Created an atmosphere conducive to learning by encouraging collaboration and creativity between participants during outdoor activities.
Cake Decorator
Baskin Robbins Ice Cream
Portland
12.2022 - 06.2023
- Designed custom cake decorations based on client preferences and special occasions.
- Maintained cleanliness and organization of the decorating workspace and general facility.
- Managed store independently during peak business hours.
- Developed creative concepts for themed cakes using various decorating styles.
- Reviewed orders for accuracy and ensured all customer specifications were met.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Operated cash register and processed customer transactions.
- Managed inventory of ice cream supplies and ingredients.
- Greeted customers in a friendly manner and provided excellent customer service.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Production Employee
Portland Nursery
Portland
03.2021 - 09.2021
- Assisted customers with plant selection and provided care instructions.
- Operated watering systems to ensure proper hydration of all plants.
- Monitored plant health and identified pest issues for timely intervention.
- Organized inventory of plants and supplies for efficient access and management.
- Handled seasonal planting tasks, including potting, transplanting, and pruning.
- Ensured cleanliness and orderliness of work areas to promote safety standards.
- Organized the nursery area according to product type for easy customer access.
- Loaded and unloaded delivery trucks with new inventory items.
- Monitored plant stock levels and restocked shelves accordingly.
- Assisted customers in selecting plants, flowers, and shrubs for their garden needs.
- Handled plants and shrubs with care to avoid damage.
- Operated cash registers accurately during checkout process.
- Provided advice to customers regarding planting instructions, soil types and care instructions for plants.
- Created displays to promote seasonal products within the store environment.
- Responded promptly to customer inquiries about available products or services.
- Identified pests or diseases on plants and implemented appropriate solutions.
- Tied and wrapped plants in preparation for planting.
Education
General Education Dev. Diploma
Portland, ORSkills
- Interpersonal communication
- Problem solving
- Leadership
- Childcare
- Bilingual
- De-escalation
- Cake decorating
- First aid
- POS
- Floral design
- Creative thinking
- Project management
Languages
Spanish
Professional
Certification
- First Aid/CPR
- Food Handler’s Card
- Lifeguard Certifications
Affiliations
- Wood burning
- Gardening
- Painting and crafting
- Manicures
- Interior design
References
References available upon request.
Timeline
Event Coordinator
Dolfun Swim Academy
03.2025 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2024 - 03.2025
Teacher/Coordinator
Tracker’s Earth
03.2023 - 08.2024
Cake Decorator
Baskin Robbins Ice Cream
12.2022 - 06.2023
Production Employee
Portland Nursery
03.2021 - 09.2021
General Education Dev. Diploma