STELLA SMITHSON
Pleasant Grove
Summary
Friendly and dependable customer service professional with experience in both healthcare and retail environments. Skilled in assisting customers, answering phones, scheduling appointments, resolving concerns, and maintaining positive client relationships. Known for strong communication skills, professionalism, attention to detail, and a positive attitude. Seeking a full-time customer service position where I can contribute excellent service, organization, and teamwork skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Physical Therapy Office
Utah
04.2026 - Current
- Provide front-office support by greeting patients, answering phones, scheduling appointments, and assisting with daily administrative operations.
- Deliver friendly and professional customer service to patients in person and over the phone.
- Manage appointment scheduling and maintain accurate patient information.
- Answer questions and direct patients to appropriate resources.
- Support therapists and office staff with administrative tasks.
- Maintain a welcoming and organized office environment.
Retail Associate
Indy Clover
Utah
06.2025 - 02.2026
- Provided excellent customer service in a retail environment while assisting customers and supporting daily store operations.
- Assisted customers with purchases, product questions, and recommendations.
- Operated point-of-sale systems and processed transactions accurately.
- Maintained store organization, cleanliness, and merchandise displays.
- Worked collaboratively with team members to ensure a positive shopping experience.
- Demonstrated reliability, professionalism, and strong work ethic.
Education
High School Diploma -
Lone Peak High School
Highland UT05-2026
Skills
- Front Desk Operations
- Appointment Scheduling
- Customer Service
- Phone Support
- Data Entry
- Organization
- Time Management
- Multitasking
- Problem Solving
- Team Collaboration
- Communication
- Professionalism
Timeline
Receptionist
Physical Therapy Office
04.2026 - Current
Retail Associate
Indy Clover
06.2025 - 02.2026
High School Diploma -
Lone Peak High School