STELLA STEPHENS

As a Bartender;

• Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
• Served high customer volumes during special events, nights, and weekends.
• Prepared classic, modern, and unique cocktails for each customer.

As a Bar Captain;

• Responsible for overseeing and ensuring smooth operations of the arrival, set up, & execution & load out for concerts & weddings
• Duties included training staff on specialty cocktails, maintaining inventory, and upholding excellent customer service while maintaining timelines
• Responsible for making specialty ingredients and drinks for large events as the prep lead.

• As a Cold Prep Chef, responsibilities encompassed preparing cold dishes, including salads and cold appetizers
• Actively participated in portion control, maintaining kitchen equipment, and adhering to health standards
• Provided assistance in cooking and presentation of other dishes as assigned.

• As a bartender, responsibilities included creating traditional and innovative cocktails, managing stocks and supplies, and providing excellent customer service
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Responsible for maintaining positive relationships with artists, ensuring their comfort and satisfaction
• Duties included catered event planning, coordinating travel logistics and providing exceptional customer service
• Worked collaboratively with management and artists to resolve issues and enhance experiences.