STELLA ZWIJACZ
Chicago,IL
Summary
Certified, conscientious, results-driven professional with 16 years experience of retail and hospital pharmacy experience
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens Specialty-Advocate Christ Medical Center
03.2008 - Current
- Prepares and processes new prescriptions and refill requests for patients
- Maintains and updates records of patient's health, allergies, demographics and insurance in Intercom Plus
- Refers any clinical questions regarding prescription drug information or health matters to a pharmacist
- Collaborates with transplant coordinators to resolve patient specific issues regarding their specialty medications prior to discharge
- Assists patients with copayment assistance methods on specialty and maintenance medications
- Resolves daily third party rejections and chargebacks
- Monitors and maintains a continuous inventory on medications supplies and over the counter products
- Contacts discharge nurses of any patients interested in bedside delivery service prior to discharge
- Leads, trains, and monitors the work of new pharmacy technicians.
Clinical Pharmacy Liaison
Advocate Aurora Health
10.2023 - 01.2024
- Prepared correspondence, input referral information in the automated system (Epic), collected additional medical necessity supporting documentation ( ICD-10 codes / diagnosis)
- Utilized clinical documentation to obtain prior authorization approvals under Covermymeds
- Communicated with appropriate Physician, nursing staff and patients regarding follow up status on referrals
- Enrolled patients in any available Health Well foundations or savings plans to help them financially in lowering their prescription cost
- Managed, organized and updated relevant data using Therigy
Service Clerk
Walgreens
03.2007 - 03.2008
- Constructed and maintained promotional, seasonal and sale merchandise displays
- Portrayed excellent customer service by suggesting sale products to customers
Education
Bachelor's and Master's of Business Administration - Managment -
Robert Morris University
Chicago, IL07.2009
Skills
- Provides exceptional patient care, strong customer service and detail oriented
- Enthusiastic, confident and efficient
- Knowledgeable in Application Programming Interfaces programs (Epic and Willow)
- Skilled in data entry under Asembia and Therigy
- Proficient in billing coordination of benefits
- Experienced in submissions under Covermymeds
- Familiar with specialty medications and there specific diagnosis
- Identifies and inputs appropriate ICD-10 codes
- Knowledge in Microsoft Word, Powerpoint, and Teams
- Staff Training and Development
Certification
Certified Pharmacy Technician (July 2010)
Timeline
Clinical Pharmacy Liaison
Advocate Aurora Health
10.2023 - 01.2024
Senior Certified Pharmacy Technician
Walgreens Specialty-Advocate Christ Medical Center
03.2008 - Current
Service Clerk
Walgreens
03.2007 - 03.2008
Bachelor's and Master's of Business Administration - Managment -
Robert Morris University
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