Stella Nuno

Recommends items for sale to customer and recommends trade-up and/or companion items

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records

Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.

Completes resets and revisions as directed.

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• Provided top quality customer dining experience to patrons and guests
• Removed tableware like dishes and utensils to keep tables from becoming too crowded
• Cleared tables of dirty utensils, napkins and dishes and cleaning surfaces so that they’re ready for the next guests
• Ensured the availability of clean dishes, flatware, glasses, straws and napkins for tables
• Helped the Dishwashers by sorting and organizing used tableware and readying it for washing
• Delivered food and helping with refills to aid Food Servers during peak restaurant times
• Cleaned any spills in the kitchen and dining areas
• Kept the restrooms clean
• Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.