Stellina Simmons
Pearland,TX
Summary
I am a dedicated Chick-fil-A Trainer with over a year of experience in fast-paced food service environments. I am known for fostering a positive team culture and enhancing operational efficiency through effective training. Skilled in coaching team members to achieve exceptional customer service standards and improve overall performance. I am passionate about promoting Chick-fil-A’s values and ensuring the best service to all guests. I am seeking to leverage expertise in training and in leadership to contribute to a thriving team in a new opportunity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Trainer
Chick-fil-a
03.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Nanny/Certified Babysitter
N/A
01.2017 - Current
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Successfully managed behavioral issues using positive reinforcement techniques.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Robert Turner College And Career High School
4717 Bailey Rd. Pearland Tx 7758405-2025
Associates of General Studies - General Studies
Alvin Community College
Alvin, TX05-2025
Skills
- Customer Service
- Employee Training
- Coaching and Mentoring
- Role Modeling
- Team leadership and supervision
- Cash Handling
- POS Systems
- Opening and closing procedures
- Continuous Improvement
- Complaint resolution
- Collaborative mindset
- Interpersonal Relationships
Accomplishments
- Achieved my crew trainer position at Chickfila working to grow within the business.
- Achieved 2nd place at HOSA Area Comp. with hard work and dedication in researching family medicine.
Certification
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- EKG Tech. Certified
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
Chick-fil-a
03.2023 - Current
Nanny/Certified Babysitter
N/A
01.2017 - Current
High School Diploma -
Robert Turner College And Career High School
Associates of General Studies - General Studies
Alvin Community College
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Elena SanchezElena Sanchez
Bank Teller at Chocolate Bayou FCUBank Teller at Chocolate Bayou FCU