STEMIKA STRICKLAND
SOUTHFIELD,MI
Summary
Achieved business growth by leveraging leadership, safety, and accounting expertise.,Transformed service processes to improve operational efficiency and streamline operations.,Elevated customer satisfaction and compliance standards, resulting in improved service delivery.
Overview
2027
2027
years of professional experience
Work History
DELIVERY DRIVER/COURIER
Fedex Express
01.2023 - Current
- Deliver and pick up packages efficiently, ensuring timely service and customer satisfaction.
- Provide exceptional customer service, resolving issues and maintaining the Purple Promise.
- Handle an average of 50 deliveries daily, optimizing routes for maximum efficiency.
- Maintain accurate records of deliveries and pickups, ensuring data integrity and compliance.
- Collaborate with team members to improve service processes and achieve operational goals.
- Directed inspection and management of hazardous materials to uphold compliance with FedEx regulations.
FLIGHT ATTENDANT
United Airlines
01.2022 - 01.2023
- I am responsible for ensuring passenger safety and comfort at all times. My duties include that the emergency equipment is working, the cabin is clean, and that there are adequate supplies of food and beverages on board.
FLIGHT ATTENDANT
Envoy Air
01.2019 - 01.2022
- I am responsible for ensuring passenger safety and comfort at all times. My duties include that the emergency equipment is working, the cabin is clean, and that there are adequate supplies of food and beverages on board.
ASSISTANT MANAGER TRAINEE
Showbiz Cinemas
2017 - 2019
- Assisted in daily theater operations to improve customer satisfaction and efficiency.
- Handled financial transactions while maintaining accurate accounting and budget compliance.
- Supported corrective actions for employees to boost team performance and morale.
- Oversaw concessions, ushers, and game room activities to enhance service delivery.
- Resolved technical issues in bowling mechanics to reduce downtime.
Education
High School Diploma -
Madison High School
Madison Heights, MI06.2015
Skills
- Leadership
- Food Preparation
- Knife
- Safety
- Sanitation
- Cake Decorating
- Accounting
AWARDS
Secretary of Skills USA, 2015, Treasurer of Skills USA, 2015, Knife (vegetable), Safety and Sanitation, Cake Decorating, Accounting
Timeline
DELIVERY DRIVER/COURIER
Fedex Express
01.2023 - Current
FLIGHT ATTENDANT
United Airlines
01.2022 - 01.2023
FLIGHT ATTENDANT
Envoy Air
01.2019 - 01.2022
ASSISTANT MANAGER TRAINEE
Showbiz Cinemas
2017 - 2019
High School Diploma -
Madison High School