Stephanie Peters

• Utilized critical thinking skills when responding to emergency situations, leading to positive outcomes for patients involved.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
• Administered close patient care, checked vital signs, and monitored telemetry.
• Worked alongside experienced nursing professionals to learn new procedures.

• Managed visitor inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
• Resolved visitor complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
• Maintained high level of professionalism and discretion when dealing with guests.
• Created welcoming and comfortable environment for visitors.

● Responsible for onboarding Cast Members in procedures and standards for NBA and Disney Company

● Coordinate flawless execution of events, venue buyouts, and VIP Tours

● Conduct walkthrough with clients to ensure every expectation will be met before, during, and after events

● Self-motivated and able to work with little supervision while assisting with the daily operations, for example, running CDS, working with third parties and hosting events

● Demonstrates strong Guest Service skills while educating Guests about the NBA, including information about teams, players, and coaches

• Organized and implemented effective teaching strategies for students as young as 6 years old.
• Fostered an inclusive team culture that welcomed diversity in swimming abilities while emphasizing personal improvement goals over winning at all costs.
• Managed team communications, ensuring that all members stayed informed about upcoming practices, meets, and other relevant events.
• Provided constructive feedback to swimmers, leading to increased technical proficiency and stronger performances in competitions.