Stephan Jeanlouis
Miami
Summary
Seeking a long-term position with a company where I can utilize my experience and skills. I am well-organized and efficient with strong training skills; work well in a high pressure environment. Sr Processing Technician known for accurately documenting and maintaining daily logs of all QA and sterilization functions according to regulations. Understanding of medical and surgical terminology with in-depth knowledge of equipment and supply management procedures. Consistently interacts effectively and creatively with others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr Processing Tech
CSL Plasma
09.2022 - Current
- Provided members with optimum sales and service experience to enhance member affinity to company.
- Decontaminated and sterilized instruments, medical supplies and equipment.
- Assisted with maintaining established departmental policies and procedures, objectives and quality improvement, safety and environmental and infection control standards.
- Performed environmental maintenance duties and assisted in maintaining inventory levels in sterile processing areas, operating rooms and equipment storage.
- Communicated processing instructions to other workers.
- Completed frequent inspections to identify and resolve problems affecting performance.
- Read temperature, flow and other meters and documented information.
- Took samples every to compare quality with specifications.
- Kept operations in compliance with company, safety and legal requirements.
- Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
Remote Customer Service Representative
Cognizant
09.2021 - Current
- Responded to emails and phone calls from customers regarding billing, account information, and general inquiries
- Resolved customer issues by researching company policies and procedures for a wide range of topics
- Maintained positive relationships with customers through effective communication skills and problem-solving abilities
- Answered inbound calls within 3 rings; transferred urgent or complex cases to management as needed.
warehouse Associate
Hellman Worldwide Logistics IncHellman Worldwide Logistics Inc
05.2021 - Current
- Responsible for receiving, opening and unpacking cartons/crates of merchandise; reconciled invoices against inventory received
- Properly organized backroom by ensuring all inventory was ready accessible, countable and identi able
- Maintained inventory by performing physical counts, and identifying items that needed replenishment
- Stocked storage areas and in-store product displays with new or transferred merchandise
- Operated sit-down forklift safely and e ciently during the unloading of freight and stocking the warehouse.
Warehouse Associate
09.2021 - 05.2022
- Stack and pile nished goods into containers
- Pack them following a speci c set of instructions
- Check to ensure containers are damage free
- Verify if items pulled out of package are correct
- Maintain database of packages
- Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in speci ed areas such as loading docks
- Seal and label each container
- Move completed packages for loading
- The Health Enrollment CenterThe Health Enrollment Center
Education
GED -
Miami Lakes Educational Center
Miami Lakes, FL11.2003
Skills
- Quality Production
- Installation
- Critical Thinking
- Quality Control Analysis
- Equipment Cleaning and Sterilization
- File Documents
- Production Records
- Phlebotomy Procedures
- Closing Procedures
- Store Opening
- Current Good Manufacturing Practices (CGMP)
- Production Processes
- Production Standards
- Biohazardous Waste Disposal
- Time Management
- Blood Collections
- Processing Specimens
- Plasma Donation
- Mechanical Tools
- Production Goals
- Machine Operations
- Maintaining Clean Work Areas
- Routine Inspections
- Maintenance Requirements
- Equipment Maintenance
- Sampling Abilities
- Microsoft Excel
Certification
- Certified machain repair tech, csl plasma
Timeline
Sr Processing Tech
CSL Plasma
09.2022 - Current
Remote Customer Service Representative
Cognizant
09.2021 - Current
Warehouse Associate
09.2021 - 05.2022
warehouse Associate
Hellman Worldwide Logistics IncHellman Worldwide Logistics Inc
05.2021 - Current
GED -
Miami Lakes Educational Center
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