Stephan Maglaya Jr.
Skokie,IL
Summary
Dynamic and goal-oriented leader committed to continuous learning and fostering growth in personal and team capacities. Strong advocate for honesty, integrity, and loyalty, ensuring alignment with organizational objectives while driving success in every mission. Proven ability to inspire and empower colleagues, creating an environment where everyone can thrive and achieve their best. Passionate about contributing to a collaborative atmosphere that prioritizes shared success and improvement.
Overview
30
30
years of professional experience
1
1
Certification
Work History
LIEUTENANT
Cook County Sheriff's Department
Cook County, Il
10.2019 - 04.2026
- Achieved operational efficiency by supervising housing divisions as watch commander, leading a team of over 40 deputies and sergeants across various shifts. Delivered timely task completion through effective management of roster, payroll, and incident reporting. Contributed to the Critical Incident Command Center (CICC) since March 2020, enhancing operational support for lead staff and overseeing the Emergency Response Team (ERT). Streamlined data capture and report generation while supervising CICC personnel. Drove successful joint vaccine operations and distribution at Oak Forest Hospital for the Cook County Sheriff's Office (CCSO) and CCEMRS/Homeland Security, linking multiple municipalities and agencies for collaborative efforts. Optimized staff deployment, managing units of 20+ deputies to ensure operational readiness. Supported the sheriff's civil process/evictions department in identifying safety threats and disseminating vital information to operational and field staff.
SERGEANT
Cook County Sheriff's Department
12.2016 - 10.2019
- Worked in Divisions 9, 6, and RTU as a member of the supervisory staff of each of these respective buildings, leading a team of 60+ officers a shift to complete daily tasks and functions. Handled lunch and roster assignments, completed incident reports and paperwork as needed. Was the first responding supervisor to all incidents, being required to handle all situations with a calm head while following policies and procedures implemented by the CCSO.
INVESTIGATIONS
Cook County Sheriff's Department
05.2016 - 12.2016
- Worked for CIID/SIU and the Use of Force Review Unit (UFRU) prior to making rank as a Sergeant in 2016. While in UFRU, was tasked with reviewing incidents utilizing policies and procedures set forth by the CCSO to make recommendations to staff on overall responses to use of force incident and whether they met compliance standards. Would notify and forward incidents to executive level staff that were required and required further investigation and instruction. While working in CIID/SIU, would work with the intelligence identifying gang affiliations and investigating contraband that was being smuggled into the institution. Would interview inmates, and others for potential leads, cultivate Confidential Informants and gain leads to solve cases.
FIELD TRAINING OFFICER
Cook County Sheriff's Department
02.2012 - 05.2016
- As a field training officer, was responsible for communication with command staff to move throughout the department without creating any obstruction. Created a training schedule within the guidelines and parameters of the Field Training Program. Assigned daily tasks and duties throughout the different divisions of the CCDOC. Provided a working understanding of general orders and the tasks and reports required by these specific officers. Maintained meeting and attendance records for the new officers that were in the program. Daily observation reports were maintained as well as weekly recommendations. Conducted final grading and evaluations of new officers.
DEPUTY SHERIFF / CORRECTIONAL OFFICER
Cook County Sheriff's Department
07.2005 - 02.2012
- Worked in various divisions throughout the entire department and gained experience in how each building worked when completing daily tasks and functions. Verified inmate counts for living units and assigned posts. Monitored and accounted for designated keys and equipment for each assigned post. Managed the intake and distribution of food, clothing, linens and hygiene products for the inmate's well being. Was responsible for maintaining safety and security of each respective division and it's perimeter. Escorted different classifications and risk levels of inmates for legal, medical and other various movement. Conducted searches of living units, inmates and their property. Ensured the safety and well being of fellow staff, inmates and civilians.
SALES PERSON
Chicago Cycle Center
01.2003 - 01.2005
- Interacted with customers to assess their needs. Built rapport and negotiated sales transactions, including purchase price, dealer trades, and rebates. Assisted in arranging customer financing. Maintained manufacturer certifications required for sales persons by consistently attending training classes and passing the prescribed tests.
HEAD OF SECURITY
BW3
01.2000 - 01.2003
- Acted as a liaison between management and security personnel and bar backs. Was responsible for scheduling of all security staff and bar backs. Trained both security and bar backs and ensured the overall safety and security of patrons by monitoring behavior and alcohol consumption. Checked identification for appropriate age upon entry and managed strict compliance with municipal codes and state laws.
ASSISTANT STORE MANAGER
KB Toys
01.1999 - 01.2001
- Responsible for opening and closing the store, including verifying cash amounts and deposits for each of the cash registers and entire store, and managed the store staff. Inventory Management and asset control by arranging displays, verifying shipping manifests, oversaw the unloading and unboxing of new merchandise. Ensured compliance with O.S.H.A safety standards, interviewed applicants, managed payroll, organized and was responsible for all human resource documentation and data capture.
MERCHANDISE MANAGER
The Sports Authority
01.1998 - 01.1999
- Responsible for opening and closing the store, including verifying cash amounts and deposits for each of the cash registers and entire store staff. Inventory Management and asset control by arranging displays, verifying shipping manifests, oversaw the unloading and unboxing of new merchandise. Ensured compliance with O.S.H.A safety standards, interviewed applicants, managed payroll, and department promotions, organized and monitored disciplinary and commendation documentation for the departments under my authority. Scheduled customer repairs, customizations and services.
OPERATIONS SUPERVISOR
Best Buy
01.1996 - 01.1998
- Responsible for management of cash amounts and deposits for each of the cash registers and the entire store, arranged and verified each of the store bank deposits and managed all customer service personnel. Managed all repair and computer service technicians. Arranged customer deliveries and installations. Was responsible for quarterly store audits and ensured store compliance with policies and procedures. Interviewed applicants, managed payroll and organized and monitored all HR documentation. Was responsible for training store staff.
Education
Bachelor of Science with Distinction - Public Safety Management
Calumet College of St. Joseph
01-2018
GLOCK CERTIFICATION - Glock Armorer's Course
01-2018
The Reid Technique of Investigative Interviewing and Advanced Interrogation Course - undefined
John Reid and Associates
01-2016
Criminal Intelligence Systems Operating Policies (28 CFR Part 23) - Interview And Information Gathering
Bureau of Justice
Palos Hills, IL01-2016
40 hour Peer Support Training Certification - undefined
Cook County Sheriff's Office
01-2014
Illinois State Field Training Officer Certification - undefined
Cook County Sheriff's Training Institute
01-2013
Tactical Training/Mobile Field Force Course - undefined
Cook County Sheriff's Office
01-2013
Illinois State Correctional Officer Certification - undefined
Cook County Sheriff's Training Institute
01-2006
Criminal Justice - undefined
Moraine Valley Community College
01-2006
General Studies - undefined
Northeastern Illinois University
01-2002
Skills
- Proven flexibility and adaptability when completing challenging tasks that rely on adhering to strict deadlines
- Effective communication skills
- A quick learner that sees challenges as a learning opportunity for further growth and more efficient use of staff and resources
- Demonstrated critical thinking skills and can make decisions independently while contributing to the overall vision and goal
- Experience with coaching, teaching, and mentoring staff in a variety of situations
- Out of the box thinking and can be counted on to take action and complete all tasks given
- Maintains a positive attitude, regardless of the difficulty a situation presents
- Can be counted on to provide leadership and continues to improve management skills on a daily basis
- Ability to prioritize and delegate tasks and duties on demand
- Punctual and Analytical with strong attention to detail
Certification
- Illinois Law Enforcement Training and Standards Board certified Field Training Officer
- Basic Tactical Training
- Certified in Mobile Field Force
- Completed the Reid Technique Course for Investigative Interviewing and Advanced Interrogation
- Completed Crisis Intervention Training
- Certified in Body warn camera and Taser
- Peer Support Certified
- Certified Glock Armorer
- Proficient in Microsoft Word, Powerpoint, Excel, Outlook and Publisher
- Advanced skills in Adobe Pro
- Enhanced knowledge of the CCSO integrated software systems such as:
- - CCOMS
- - Workforce
- - I Clear
- - IMACS
- - SQL Server
- - Access Entry
- - Intellitrack
- - Tableau
- - DOC Invize
- - Evidence.com
- - RMS
Timeline
LIEUTENANT
Cook County Sheriff's Department
10.2019 - 04.2026
SERGEANT
Cook County Sheriff's Department
12.2016 - 10.2019
INVESTIGATIONS
Cook County Sheriff's Department
05.2016 - 12.2016
FIELD TRAINING OFFICER
Cook County Sheriff's Department
02.2012 - 05.2016
DEPUTY SHERIFF / CORRECTIONAL OFFICER
Cook County Sheriff's Department
07.2005 - 02.2012
SALES PERSON
Chicago Cycle Center
01.2003 - 01.2005
HEAD OF SECURITY
BW3
01.2000 - 01.2003
ASSISTANT STORE MANAGER
KB Toys
01.1999 - 01.2001
MERCHANDISE MANAGER
The Sports Authority
01.1998 - 01.1999
OPERATIONS SUPERVISOR
Best Buy
01.1996 - 01.1998
GLOCK CERTIFICATION - Glock Armorer's Course
The Reid Technique of Investigative Interviewing and Advanced Interrogation Course - undefined
John Reid and Associates
40 hour Peer Support Training Certification - undefined
Cook County Sheriff's Office
Illinois State Field Training Officer Certification - undefined
Cook County Sheriff's Training Institute
Tactical Training/Mobile Field Force Course - undefined
Cook County Sheriff's Office
Illinois State Correctional Officer Certification - undefined
Cook County Sheriff's Training Institute
Criminal Justice - undefined
Moraine Valley Community College
General Studies - undefined
Northeastern Illinois University
Bachelor of Science with Distinction - Public Safety Management
Calumet College of St. Joseph
Criminal Intelligence Systems Operating Policies (28 CFR Part 23) - Interview And Information Gathering
Bureau of Justice