Stephan Saint-Velus
Plantation,FL
Summary
Dedicated and adaptable individual with a proven track record of providing excellent customer service in fast-paced retail and food service environments. Possess strong communication, organizational, and problem-solving skills, with a keen attention to detail.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The North Face Inc.
01.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Crew Member Team Leader
McDonald's
06.2021 - 12.2022
- Empowered the team to thrive by introducing effective communication strategies and fostering a collaborative and supportive environment. Fine-tuned workflow processes, boosting efficiency through regular evaluations and thoughtful adjustments.
- Nurtured a positive work culture, resulting in a notable reduction in employee turnover, while providing meaningful opportunities for personal and professional growth.
- Enhanced customer satisfaction by promptly addressing concerns and proactively implementing service improvements.
Education
High School Diploma -
Nova High School
Davie, FL06.2023
Skills
- Regulatory Compliance
- Order Processing
- Organizational skills
- Quality assurance
- Excellent customer service and interpersonal skills
- Strong communication and problem-solving abilities
- Ability to thrive in a fast-paced environment
- Attention to detail and organizational skills
Timeline
Retail Sales Associate
The North Face Inc.
01.2023 - Current
Crew Member Team Leader
McDonald's
06.2021 - 12.2022
High School Diploma -
Nova High School
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