STEPHAN STEPHENS
Glen Cove,US
Summary
Empathetic Care Worker experienced in cultivating trusting and varied lifestyles for residents through a compassionate approach that emphasizes dignity and respect. Delivered quality patient care while managing patient records and ensuring compliance with HIPAA regulations. Assisted patients in navigating healthcare insurance options and provided comprehensive care, focusing on safety and independence.
Overview
11
11
years of professional experience
Work History
Clerical Assistant L- IV
Elmhurst Hospital Center
Elmhurst, New York
06.2022 - Current
- Facilitated healthcare insurance acquisition for patients through New York Marketplace as a CAC
- Verified patient insurance coverage for eligibility and benefits
- Guided patients in understanding hospital bills and payment options, enhancing financial clarity
- Provided information support to patients, families, and staff, facilitating access to necessary resources
- Managed patient records and confidential files, ensuring compliance with privacy regulations
AMAP
Cerebral Palsy Association of Nassau County, Inc.
Bayville, NY
12.2015 - 09.2021
- Achieved certification as AMAP to enhance care delivery for program participants. Provide all aspects of care to program participants to enable them to become independent and productive
- Administer medication to consumers with G-tubes
- Measured vital signs including temperature, blood pressure, pulse, and respiration rate.
- Assisted patients in self-administering medications, ensuring adherence to prescribed regimens.
- Administer medication to consumers with G-tubes
Direct Support Personal
Cerebral Palsy Association of Nassau County, Inc.
Bayville, NY
12.2015 - 09.2021
- Transported consumers to programs, activities, and doctor's appointments, ensuring timely access to necessary services.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Guided patients to the restroom to ensure their comfort and dignity., [Action], and [Action] to assist with bladder and bowel relief.
- Guided patients to restroom and provided support to assist with bladder and bowel relief.
- Turned and positioned bedbound patients to prevent bedsores and enhance comfort.
HVAC Technician
Computer site
Long Island City, NYC
05.2015 - 10.2015
- Repaired and replaced heating and air conditioning systems for commercial customers, ensuring reliable performance and customer satisfaction.
- Did troubleshooting on HVAC systems to figure out what was causing the problems.
- Did troubleshooting on HVAC systems to figure out what was causing the problem.
- Maintained comfortable environmental temperatures in city facilities.
- Tracked the building's environmental conditions and adjusted thermostats, terminal units, and mixing boxes.
Education
High School -
Glen Cove High School
Glen Cove, NYSome college (No degree) - Liberal Arts and General Studies
SUNY Morrisville
Morrisville, NYSome college (No degree) - HVAC Installation and Repair
Apex Technical School
NYSkills
- Electronic health records
- Insurance verification
- Patient registration
- Hospital billing
- Data entry
- Customer service
- First Aid/CPR
- Safety compliance
- HVAC and refrigeration systems
- HVAC change-out procedures
- Problem resolution
- Team Leadership
- Team building
- Relationship development
- Self-motivated
- HIPAA compliance
Timeline
Clerical Assistant L- IV
Elmhurst Hospital Center
06.2022 - Current
AMAP
Cerebral Palsy Association of Nassau County, Inc.
12.2015 - 09.2021
Direct Support Personal
Cerebral Palsy Association of Nassau County, Inc.
12.2015 - 09.2021
HVAC Technician
Computer site
05.2015 - 10.2015
High School -
Glen Cove High School
Some college (No degree) - Liberal Arts and General Studies
SUNY Morrisville
Some college (No degree) - HVAC Installation and Repair
Apex Technical School