Stephaney Calvio
Las Vegas,NV
Summary
Dedicated professional with a history at Master Corporation, excelling in guest relations and chemical handling. Demonstrated ability to enhance facility cleanliness and guest satisfaction, significantly exceeding client expectations. Skilled in both interpersonal communication and meticulous attention to detail, ensuring a pristine and welcoming environment.
Overview
16
16
years of professional experience
Work History
Housekeeping Room Attendant
Master Corporation
03.2021 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Commercial Janitorial Cleaner
OscarGate Iron Work
01.2009 - 11.2011
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
Education
High School Diploma -
Andre Bello
EL Salvador01.2008
Skills
- Cleaning bathrooms
- Guest Relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical Handling
- Bathroom maintenance
- Vacuuming carpets
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Housekeeping Room Attendant
Master Corporation
03.2021 - Current
Commercial Janitorial Cleaner
OscarGate Iron Work
01.2009 - 11.2011
High School Diploma -
Andre Bello
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