Stephani Cowart
Jensen Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Starbucks
Tequesta, Florida
08.2023 - Current
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift Supervisor
Starbucks
Lake Mary, Florida
12.2019 - 08.2023
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Barista
Starbucks
Lake Mary, FL
07.2019 - 12.2019
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Receptionist
Riedy's Cable
Orlando, FL
01.2011 - 06.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Skills
- Problem-Solving
- Customer Service and Engagement
- Team Building and Leadership
Timeline
Shift Supervisor
Starbucks
08.2023 - Current
Shift Supervisor
Starbucks
12.2019 - 08.2023
Barista
Starbucks
07.2019 - 12.2019
Receptionist
Riedy's Cable
01.2011 - 06.2019