STEPHANIE A. ACEVEDO
Hollywood
Summary
Reliable and driven professional with a strong commitment to teamwork, accountability, and personal growth. Known for being a fast learner who adapts quickly in dynamic environments, takes initiative, and leads by example. Proven ability to support and uplift team performance through collaboration, clear communication, and a solutions-focused mindset. Dedicated to maintaining high standards, staying coachable, and consistently contributing to a positive and productive work culture.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
Hollywood
10.2023 - Current
- Deliver exceptional customer experiences by actively listening, understanding needs, and recommending the right wireless and mobile solutions.
- Drive sales performance by meeting or exceeding personal and store goals in wireless plans, devices, and accessories.
- Educate customers on T-Mobile’s products, promotions, and services to build long-term relationships and customer loyalty.
- Consistently met and exceeded monthly sales metrics in key performance areas including postpaid activations, accessory attachments, and feature add-ons, contributing to overall store revenue and ranking.
Sales Director, Business Development
A To Z Home Improvement Services
Fort Lauderdale
05.2021 - 06.2023
- Developed strategic partnerships with local contractors and suppliers.
- Implemented marketing strategies to increase brand visibility and client engagement.
- Analyzed market trends to identify new business opportunities and customer needs
- Led high-performing sales teams by developing strategic plans, setting clear goals, and mentoring team members to consistently exceed revenue targets and performance metrics.
Education
Bachelor in Technology - Software Engineering
Capella University
Texas City, TX09-2028
High School Diploma -
Thomas Jefferson Arts Academy High School
Elizabeth, New JerseySkills
- Ability to work collaboratively in a team environment as well as independently in leadership roles
- Possess strong administrative skills that include proficiency in
- Google Drive, Microsoft, & Excel
- Demonstrate outstanding problem-solving skills
- History of developing effective client relations and ensuring total customer satisfaction
- Typing 55 wpm
- Business Development
- Sales Strategies
- Presentations and Public Speaking
- Operations
- Networking and Relationship Building
- Quality Assurance
- Department Oversight
- Training Management
Languages
References
References available upon request.
Work History
Mobile Expert
T-Mobile
Hollywood, Florida
10.2023 - Current
Timeline
Mobile Expert
T-Mobile
10.2023 - Current
Sales Director, Business Development
A To Z Home Improvement Services
05.2021 - 06.2023
Bachelor in Technology - Software Engineering
Capella University
High School Diploma -
Thomas Jefferson Arts Academy High School